* Permanent part time | 28 hours per week
* Location: Coffs Harbour, NSW
* Salary: $69,114 + Super + NFP Salary Packaging
* Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.
Your Opportunity
Join a fast-paced, purpose-driven team at Mission Australia where your work makes a real difference. As a Housing Officer, you'll support people experiencing vulnerability to secure stable housing and build more independent futures.
In this role, you'll manage tenancies end-to-end, deliver high-quality property and tenancy services, and maintain accurate, compliant records. Working closely with tenants, partners, and internal teams, you'll help create sustainable housing outcomes through a compassionate, client-centred approach.
Key Responsibilities
* Conducting all the arrangements to lease vacant properties quickly and effectively
* Work with tenants to assist and support them in maintaining their tenancies
* Carry out property inspections as required and completing required property reports
* Attend court/tribunal hearings where necessary to represent the interest of the organisation
* Ensure tenancy and property records are kept up to date and information recorded meets the organisations and Regulatory standards
* Maintain a strong KPI focus across a variety of performance areas
* Maintain positive relationships with external and internal stakeholders
* Actively contribute to developing and implementing strategies that connect tenants to additional support
Requirements for Success
* Demonstrated experience working with vulnerable client groups
* Community housing experience or property management experience desirable
* Knowledge of the Residential Tenancy Act and NCAT process would be preferred
* Strong experience with Microsoft Office products for reporting
* Excellent written and verbal communication skills
* Driving Licence
* Working with Children Check
Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email or visit our Careers page for additional contact details.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at
Your benefits
* Rewarding work – every day you know you're making a real difference
* Not-for-profit salary packaging, reducing your tax (details via AccessPay)
* Free external, confidential counselling and access to chaplaincy support
* Volunteering opportunities
* Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
How to apply
Click 'Apply' and send your application today
As a committed Circle Back Initiative employer, we will respond to your application.
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you