Western Sydney Local Health District – Sydney NSW
- Be the vital link in patient care at one of NSW’s leading hospitals.
- Join a collaborative team in a fast-paced clinical environment.
- Make a real difference through exceptional service and attention to detail.
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $ - $ per annum
Hours Per Week: 38 (Job Share may be considered for Part-Time hours)
Location: Westmead Hospital
Where you'll be working
At Westmead Hospital, part of Western Sydney Local Health District, you’ll join a dedicated team in the Operating Suites. We pride ourselves on a culture of excellence, compassion, and teamwork, ensuring the best outcomes for patients and their families.
- Work in a dynamic, high-volume clinical setting
- Be part of a supportive and professional team environment
- Contribute to patient care through accurate data and exceptional service
- Access ongoing training and development opportunities
- Enjoy the benefits of working in one of NSW’s largest health networks
Located in the world-class Westmead Health Precinct you will benefit from:
- Access to on-site childcare, cafés and a vast public transport network.
- Work life wellness! work surrounded with Green open spaces, onsite staff only gym and wellness facilities.
What You'll Be Doing
Applications are sought for the role of Ward Clerk, for Westmead operating suites, a tertiary referral trauma centre with 24 operating rooms. The position is responsible for providing professional, high quality customer service for the Medical, nursing staff and patients and functions to support the effective and efficient delivery of surgical procedures, for elective and emergency surgery. Ward Clerks support the service from Monday to Friday and on weekends and the roles include admitting and discharging patients, scheduling cases, managing reception enquiries and check in of patients for procedures. The position contributes to continuous improvement of team processes as well as support for the NM Equipment and Supply.
As a Ward Clerk, you’ll play a critical role in supporting patient care by managing administrative tasks and providing exceptional customer service. Your work ensures smooth operations and accurate patient information flow within the Operating Suites.
In This Role You Will Be
- Accurately entering and maintaining patient data in iPM, including admissions and discharges.
- Delivering professional reception and customer service to patients, carers, and staff.
- Organising transport, interpreter services, and pastoral care as required.
- Maintaining inpatient files and ensure compliance with documentation standards.
- Assisting with clerical duties and support nursing staff to enhance patient care.
Be part of something bigger. Ready to make a meaningful impact in healthcare? Apply today and join Western Sydney Local Health District, where your skills and dedication help shape better health outcomes for our community.
How To Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Selection Criteria
- Demonstrated experience using patient database systems such as iPM or Cerner.
- Demonstrated clerical or administration experience in a health, hospital or medical environment.
- Demonstrated experience using Microsoft Windows including Outlook, Word and Excel.
- Demonstrated experience in working in a fast paced setting with strong organisational and time management skills.
- Demonstrated experience in dealing with patients/customers and their families/carers.
- Demonstrated ability to work both autonomously and in a multidisciplinary team environment.
- Strong verbal and written communication skills.
- Demonstrated ability to maintain confidentiality and adhere to.
Requisition ID: REQ
Applications Close: 4 December 2025
Need more information?
- Discover more about the application process.
- Review the detailed Position Description for insights into role requirements and criteria.
- Explore the selection process, employment checks, outcomes and notifications.
- For inquiries about the role, contact Elizabeth Stafidas on ***************@health.nsw.gov.au
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit: Aboriginal and/or Torres Strait Islander people are encouraged to apply.
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability. Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport)
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