Job Description Keep an updated Product Knowledge master manual for the Sales and Marketing department. When possible, depending on workload, assist the Revenue Manager in the production of proposals, letter typing, mail-outs and outgoing communication material. To assist the Revenue Manager with specified projects relating to internal/external promotions. Assist in handling all incoming telephone calls and will follow through using own initiative. Assist in the creation & distribution of materials when required e.g. hotel brochures, sales kits for external promotions. Audit and update all content for hotel’s digital footprint – including microsite, AH.com, and third party sites. Conduct digital leaver gap analysis and provide recommendations to close gaps Assist Revenue Manager and Distribution with developing EDM strategy and calendar for 12 months. Create a digital exposure checklist to use for special events to ensure maximum exposure. Social Media management Assist Revenue Manager and Distribution with digital marketing, covering direct and non-direct websites, social media, EDM, suggested influencers and digital signage.