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Senior storage infrastructure engineer-ict operations | infrastructure platforms

Canberra
DataSpark
Infrastructure
Posted: 3 May
Offer description

Company Description

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow

Job Description

We are seeking an experienced Senior Storage Engineer to join a large, complex ICT environment supporting enterprise‑wide infrastructure services. This role sits within the ICT Networks & Infrastructure Platforms function and plays a critical part in ensuring secure, stable, and high‑performing storage and data platforms that support departmental staff and executive offices.

You will be responsible for the design, deployment, configuration, optimisation, and ongoing management of enterprise storage infrastructure across both physical and virtual environments. The role also includes SAN administration, documentation, mentoring, and participation in after‑hours on‑call support.

Key Responsibilities

* Design, deploy, configure, manage, optimise, and troubleshoot enterprise storage platforms at physical and virtual layers
* Administer and maintain Storage Area Network (SAN) environments, including SAN switches
* Manage storage availability, performance, capacity, backup, and recovery services
* Lead storage‑related initiatives and contribute to the future direction of storage and data platforms
* Produce high‑quality design, build, operational, and handover documentation
* Provide after‑hours infrastructure on‑call support as part of a rotating roster
* Share knowledge across the team and mentor junior engineers
* Collaborate closely with infrastructure, platform, and operations teams

Qualifications

Essential Skills and Experience

* Demonstrated experience designing, administering, tuning, and troubleshooting enterprise storage systems, including one or more of the following:
o HPE 3PAR, Primera, or Alletra
o NetApp E‑Series
o Dell Data Domain
o Scality Artesca
* Strong expertise in SAN technologies, including:
o Brocade Fabric Switches
o SANnav
* Proven experience producing technical documentation, including architecture designs, build guides, and operational procedures
* Strong verbal and written communication skills with the ability to explain complex technical concepts to diverse audiences
* Demonstrated experience working collaboratively with highly skilled technical teams and stakeholders
* Proven ability to mentor, coach, and support junior team members

Desirable / Supporting Experience

* Experience or strong knowledge of Veeam Backup & Replication
* Exposure to automation, virtualization platforms, data centre operations, and enterprise backup and recovery solutions
* Experience working in large, complex, regulated ICT environments

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks

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