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Customer experience agent

Adelaide
Mynrma
Posted: 8 May
Offer description

Job Description

Are you a talented customer service representative?
Are you ready to bring your sales expertise to a fun and dynamic role?
Join #Team Orange today!

SIXT Australia is seeking a Permanent Full Time Customer Experience Agent to join our team at Adelaide Airport .

At SIXT, you will have the opportunity to showcase your strengths by ensuring customer satisfaction, managing our vehicle fleet, and performing various tasks in the branch. You will learn everything about our vehicles with us.

Your role at SIXT

* Create the best rental experience by maximizing sales and service opportunities for every customer.
* Become an expert on all vehicles in the SIXT fleet, actively promoting and selling additional vehicles and optional extras that match each customer's preferences, while delivering excellent customer service.
* Manage our premium vehicle fleet and sell additional services related to car rental.
* Assist with driving and valeting cars when required.

Skills and Qualifications

* Sales talent with a passion for assisting customers face-to-face, on the phone, and online.
* Flexibility to work a rotating roster between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays.
* Exceptional written and verbal communication skills.
* Attention to detail and pride in your work.
* Experience in retail, dealership, technology, insurance, or real estate sales is preferred but not essential.

All successful applicants will need to complete a National Criminal History Check and a pre-employment medical including drug and alcohol screening. Candidates must hold a current provisional or full driver’s license and have full working rights in Australia.


What We Offer

* $28.69 per hour plus shift loadings and monthly incentives.
* Complimentary myNRMA membership including roadside assistance, discounts on groceries, movie tickets, gift cards, gym memberships, attractions, and restaurants.
* Discounts on NRMA Insurance products.
* An employee referral program with potential referral payments up to $2,000.
* Opportunities for growth within the NRMA Group.
* Uniform and staff car parking provided.


Additional Information

We value inclusion and diversity at SIXT Australia. We welcome applications from First Nations Australians, people with disabilities, individuals from diverse cultural backgrounds, all genders, the LGBTQI+ community, and anyone eager to join our team.

If you're ready to accelerate your career and deliver memorable customer experiences, we look forward to hearing from you. Join #Team Orange today!

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