Job description
Agency Department of Corrections Work unit Adult Custodial Operations - Business Support
Unit
Job title Finance Support Officer Designation Administrative Officer 3
Job type Full time Duration Ongoing
Salary $66,773 - $71,746 Location Alice Springs
Position number 43222 RTF Closing 21/01/2026
Contact officer Karen Wright at
About the agency
Apply online
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.
Primary objective
This position is responsible for provision of quality business support to internal and external clients including managing prisoner private
monies, provision of reliable and customer focused visit enquiries serviceand associated financial management duties for the Alice Springs
Correctional Centre.
Key duties and responsibilities
1. Process prisoner private monies transactions including receipting monies in Pronto, processing payments, prisoner mail charges, fines
and transactions in IOMS and undertaking data entry in the accounting systems inclusive of the Prisoner Telephone System (PTS).
2. Respond as the first point of contact to incoming phone enquiries relating to general internal/external stakeholders, other third parties,
approved social and professional visitors through the monitoring of the ASCC switchboard and ASCC visits phone lines.
3. Process and payment of authorised invoices in a timely manner through the NTG Pay System or the Expense 8 (credit card system)
ensuring compliance with relevant legislative and agency policies and procedures.
1. Process incoming and outgoing mail to the Centre in-conjunction with custodial staff.
2. Handle a range of enquiries, face to face, telephone or electronic from internal and external stakeholders in respect of visit bookings,
supplier invoices, purchases, prisoner monies to provide clear, timely, practical information and guidance in accordance with relevant
NT Government Legislation and Departmental Policies whilst maintaining appropriate confidentiality.
1. Contribute to the business support unit and promote a high level of customer focused service and other duties as required.
Selection criteria
Essential
1. Experience in accounts payable and accounts receivable functions including knowledge and understanding or the ability to quickly
obtain/learn.
1. Experience in providing professional and efficient customer service, quality administrative support and database entry or the ability to
quickly obtain/learn.
1. Interpersonal skills of a high order, with the ability to communicate effectively with staff, various groups and stakeholders both within
the organisation and externally.
4. Ability to work both independently and cooperatively as a team member and exercise initiative.
5. Capacity to work effectively in a busy work environment across a broad range of tasks with well-developed organisational and
prioritisation skills to meet demanding deadlines.
6. Ability to manage sensitive information and maintain data accuracy and attention to detail.
7. A high level of computing skills with proficiency in a range of relevant computer applications, including mainframe databases and MS
Office applications or the ability to quickly obtain/learn.
Desirable
1. Demonstrated knowledge and/or experience with Across Government Systems and Pronto system or similar.
2. Current Drivers Licence
Further information
NT Correctional Services has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental premises, facilities or in
vehicles, nor whilst working off-site. The preferred applicant/s will be required to complete a pre-employment questionnaire and the
successful applicant/s will be required to undergo a criminal history check (confirmed by fingerprints and name check) prior to
commencement of employment. An adverse criminal history will not necessarily exclude an applicant from this position. All NT
Correctional Services employees are subject to random drug and alcohol testing.