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Front office reception

Melbourne
RGIT Australia
Posted: 12 June
Offer description

Bring your service mindset to a life-changing industry

Are you known for delivering exceptional service, hard-working persona and building instant rapport? Whether you come from healthcare, hospitality, high-end retail, or a sales background, this is your chance to step into a meaningful role as front office receptionist.

At Dental Boutique Balwyn, we're offering a position designed for someone with people skills and a passion for delivering premium experiences. We need your spark, your warmth, your drive to provide 5-star service and admin experience.

About the Role:

You'll be our Front Office Coordinator – the warm, welcoming face of Dental Boutique Balwyn. From greeting patients to managing appointments and ensuring each visit runs smoothly, you'll help create a memorable and seamless experience for every client.

What You'll Be Doing

* Welcome patients with professionalism and warmth
* "Check in" and "check out" clients while managing appointment schedules
* Handle phone enquiries and complete admin tasks with accuracy and efficiency
* Create a calm, confident environment that puts patients at ease
* Coordinate with the wider team to ensure smooth daily operations

About You

* You might come from hospitality, healthcare, dental, high-end retail, or sales – but you bring a premium customer service mindset to everything you do
* You're confident, warm, and thrive in high-touch, people-focused roles
* You're organised, detail-oriented, and love creating structure and calm in busy environments
* You're ambitious, emotionally intelligent, and eager to grow into a role with more responsibility and impact
* You're computer literate and pick up new software with ease.
* You're motivated by helping people and delivering meaningful results

What We Offer

* Tailored development, premium training, and mentoring from a high-performing team
* A luxury Balwyn clinic environment and a values-driven culture
* The chance to help people transform their lives and feel proud doing it
* Be part of a rapidly growing brand that values internal promotion and development.
* We work hard, but we celebrate even harder.

More About Us

At Dental Boutique, we are more than just a dental practice, we are a team dedicated to transforming lives through exceptional dentistry. Our mission is to empower people to overcome their dental fears, regain confidence in their smiles, and achieve life-changing results.

Everything we do is guided by our core values:

Above and Beyond

* Exceed all patients' expectations
* Take initiative and ownership
* Pay attention to details
* Strive for exceptional outcomes in everything you do

Excel with Passion and Care

* Embrace constructive feedback and continuous growth
* Show kindness and empathy to patients and teammates
* Bring passion and positivity into your work by loving what you do

Positivity and Happiness

* Treat patients and colleagues with care and respect
* Work proactively and independently when needed
* Take accountability and follow through with urgency
* Contribute positively as a supportive team player
* Embracing these values creates a foundation where our people and clients are motivated, valued, and empowered to grow with confidence and well-being.

We're proud to be:

Australian Business of the Year, Dental Services of the Year, and Health Services of the Year

A premium, nationally recognised brand driven by excellence and care

How to Apply

Ready to join our Balwyn team? Apply today to start your journey in a rewarding and people-focused career! Candidates must have full working rights in Australia.

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