Job Title:
Sales Consultant
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About the Role:
We are seeking a skilled Sales Consultant to join our sales team and deliver exceptional service to customers.
In this role, you will play a vital part in enhancing the customer experience by recommending and selling warranty and aftermarket accessories.
* Tailor Solutions: Advise customers on products and merchandise that best suit their needs and vehicle types.
* Overcome Objections: Answer customer queries and effectively address concerns to facilitate sales.
* Closing Deals: Collaborate with the finance department to successfully complete customer transactions.
* Knowledge Management: Maintain in-depth knowledge of Extended Warranty Policies for new and used vehicles, as well as compatible accessories and aftermarket products.
* CRM Management: Build and maintain our CRM system for optimal customer relationship management.
* Strategic Consulting: Work closely with the Sales Manager and finance team to negotiate competitive pricing.
* Promotional Development: Create engaging aftermarket promotions and offers that drive sales.
To succeed in this role, you should possess:
* Proven Negotiation Skills: A track record of successful sales closures and effective negotiation.
* Customer-Centric Mindset: A strong focus on customer satisfaction with keen attention to detail.
* Automotive Experience: Relevant experience in the automotive industry, coupled with a genuine passion for learning more.
* Excellent Communication: Outstanding verbal and written communication skills, with a professional appearance.
Why Choose Us?
We offer a range of fantastic benefits, including:
* Generous Parental Leave
* Affordable Health Insurance options
* Access to an Employee Assistance Program (EAP) for support and guidance
* Family and Friends Referral Program incentives
* Internal Referral Incentive Scheme
* Molinari Coffee - enjoy free quality coffee at work
* Team Activities and BBQs
* Opportunities for community support
* Diversity and Inclusion Council that champions equality and respect