Are you passionate about delivering exceptional customer experiences?
We're on the hunt for a skilled Customer Service Agent to join our team.
This is an exciting opportunity to kickstart your insurance career with a dynamic and supportive organization!
About the role:
* Respond to customer inquiries via email, phone, and chat
* Work closely with customers to understand their needs and provide tailored solutions
* Troubleshoot technical issues to help customers make the most of our platform
* Stay up-to-date with the latest insurance industry knowledge to provide expert recommendations
* Maintain accurate records of customer interactions and provide valuable feedback to management
* Follow up with customers to ensure their issues have been resolved
We pride ourselves on a diverse workforce that fosters creativity, innovation, and collaboration. If you're a customer-focused individual who thrives in a fast-paced environment, we'd love to hear from you! Register your interest today if you're a:
* Care advocate: Dedicated to delivering outstanding customer service
* Team player: Collaborative and enthusiastic in your approach
* Results-driven professional: Focused on achieving exceptional outcomes
* Innovator: Constantly seeking ways to improve processes and services
Please note: This role requires full Australian working rights.