Floor Manager, Premium F&B Precinct, Large Hospitality Group, to $95K+S
Our client is seeking a dynamic, floor‐led Manager to lead one of the Gold Coast's most exciting high‐volume dining destinations. We're looking for a hands‐on operator who thrives in the middle of service, driving energy, leading from the front and creating exceptional guest experiences in a fast‐paced premium‐casual environment. The venue is large, vibrant, design‐led and built around high‐energy service, strong culture and the guest experience. Part of a large hospitality group who pride themselves on contemporary spaces and product‐driven F&B. You'll take ownership of the floor, leading a high‐performing team while ensuring service standards, flow and atmosphere are consistently delivered at a high level. Lots of support from other department heads and managers within the precinct.
What You'll Be Doing
* Leading from the floor during busy service periods
* Driving team culture, accountability, and performance daily
* Creating a seamless, engaging guest experience from open to close
* Managing service flow, bookings, waitlists, and floor operations in real time
* Coaching and developing the team through presence and leadership
* Working closely with the kitchen and bar to ensure smooth execution
* Influencing revenue through upselling, guest engagement, and service behaviour
* Maintaining a polished, energetic venue atmosphere at all times
About You
You're a confident and visible hospitality leader who brings energy, composure, and presence to every shift.
You likely come from:
* Premium or Premium‐casual restaurants.
* High‐volume environments with elevated service standards
* Strong hospitality groups or highly regarded independent venues
You'll bring:
* Proven experience leading large teams in fast‐paced service environments
* Strong operational and floor management capability
* A guest‐first mindset with exceptional people skills
* Natural leadership and the ability to motivate teams under pressure
* Commercial awareness and an understanding of how service drives revenue
* High standards, positive energy, and a calm approach during busy periods
* Beverage and wine knowledge.
Why This Role?
* Join a high‐profile, premium venue on the Gold Coast
* Work with a strong brand and ambitious leadership team
* Genuine opportunity for growth into senior operational leadership within this large precinct.
* Chance to work a Tuesday to Saturday roster, with Sundays off.
* Above market salary, plus tips.
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