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Technology specialist ii

Atwell, LLC
Posted: 20 April
Offer description

Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award‐winning project portfolio. Atwell is a privately owned company, with 2,000+ passionate team members across 70+ locations and growing!

Atwell, LLC is a proud recipient of the following 2025 awards:

* Ten consecutive years in a row as a "Best Place to Work" by Zweig Group (#11)
* Recognized as #70 in the ENR Top 500 Design Firms, ranked in every region
* Recognized in Crain's "Fast 50" as one of the fastest‐growing companies (#14)
* Recognized as the 2025 ENR Design Firm of the year for the Southeast US

The Technology Specialist will be responsible for providing end‐user support for Atwell employees across the country. In this role, an employee will be expected to develop and demonstrate proficiency in regard to the essential functions of the job found below.

Job Description

* Respond to requests for technical assistance in person, phone & electronically.
* Troubleshoot all technical‐related user issues, including hardware, software, and account issues.
* Install various software applications as needed and approved.
* Communicate technical information to both technical and non‐technical personnel.
* Follow all company support procedures.
* Log all support‐related tasks in the company support system.
* Set up and deploy workstations, servers, networks, and printers.
* Help manage and deploy company cell phones, iPads, and other mobile devices.
* Manage inventory for workstations, laptops, and other IT assets in the company tracking system.
* Provide support for all Autodesk applications.
* Install and support all company standard software.
* Stay current with system information, changes, and updates.
* Must have the ability to take initiative and solve problems with limited direction.
* Ability to lead projects and teams as assigned and directed.
* Must have extreme attention to detail.
* Good communication skills, both written and oral.

Qualifications

Bachelor's Degree in an IT‐Related Field, preferred.

Disclaimer

While AI tools may support your application process, this role is built on human talent. Your judgment, experience, and character matter most, so we encourage you to showcase what makes you uniquely you.

Atwell Benefits

* Generous Paid Time Off
* Flexible work schedules are available for some positions
* Tenure Awards — Travel Vouchers to see the world based on your travel preferences

Compensation

* Competitive Compensation packages
* Annual bonuses, spot bonuses and peer recognition awards
* 401K match – 1:1 up to 4% of compensation
* Tuition Assistance
* Student Loan Repayment
* Paid Licensing / Certification Fees and Renewals
* Financial Rewards for Obtaining Licensure
* Employee Referrals
* Annual Wellness Reimbursement for anything wellness related (Gym memberships, fitness tracker, home gym equipment, etc.)
* Dependent Care Match
* Medical (BC/BS), Dental (Delta), and Vision (VSP)
* Family Planning & IVF Benefits
* Pet Insurance
* Health Savings Account & Flex Spending Account options
* Employer paid LTD, STD, and life insurance
* Metlife Supplemental Benefits covering accident, hospitalization, and critical illness
* Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services

EEO Statement

As set forth in Atwell, LLC's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self-Identification of Disability

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

* Alcohol or other substance use disorder (not currently using drugs illegally)
* Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
* Blind or low vision
* Cancer (past or present)
* Cardiovascular or heart disease
* Celiac disease
* Cerebral palsy
* Deaf or serious difficulty hearing
* Diabetes
* Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
* Epilepsy or other seizure disorder
* Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
* Intellectual or developmental disability
* Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
* Missing limbs or partially missing limbs
* Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
* Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
* Neurodivergence, for example, attention‐deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
* Partial or complete paralysis (any cause)
* Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
* Short stature (dwarfism)
* Traumatic brain injury

Public Burden Statement

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

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