About Us
Infosys is a global leader in next‐generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‐powered core that helps prioritize the execution of change and empowering business with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always‐on learning agenda drives continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Role Description
We're looking for a Principal Consultant to join our team. We're seeking a Lead Consultant – Salesforce Architect with deep experience delivering at scale in multi‐cloud Salesforce programs. You will design, govern, and implement end‐to‐end Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and the broader Salesforce ecosystem, integrating seamlessly with enterprise and legacy platforms. You will drive solution architecture, integration patterns, data modelling, security design, and DevOps/CI‐CD automation using Salesforce best practices and platform capabilities (Apex, Lightning Web Components, MuleSoft, OmniStudio). You will ensure adherence to architectural standards, data residency and privacy regulations in Australia, and lead technical governance across the program.
Location
Melbourne
Salary
AUD 129,311 – 142,018 Annual Gross
Flexible Working Arrangements
Hybrid, reviewed case‐by‐case basis. Feel free to connect with your recruiter to learn more about how this works in practice.
Roles and Responsibilities
* You will work directly with the client to understand their needs and detailed requirements, and will be responsible for designing and implementing a robust solution to meet those needs, eventually communicating that solution in a clear and professional manner to client stakeholder executives.
* Your role is to take ownership of all technical aspects of a Force.com implementation including custom code, systems integrations, 3rd party applications, and AppExchange products.
* You are responsible for successfully designing and managing the delivery of cloud based solutions and technologies. These technologies include— but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, Amazon Web Services, Heroku, mobile development technologies, and integration/ETL technologies.
* You will lead the overall solution architecture of Salesforce implementations. Contribute to key solution design decisions and drive the team.
* You will be assuming technical responsibility for all stages of the software development process to ensure compliance with application development standards and achievement of documented requirements.
* You will be utilizing your technical expertise in the requirements analysis phase to ensure the solution is both fit for purpose and fit for use.
* Should have solid technical background with understanding and hands‐on experience in software development of Salesforce.com products.
* Ability to manage multiple complex initiatives with competing deadlines end to end from concept through to delivery, and all stages of application lifecycle.
* Candidate will be required to create an environment plan and the security, data migration, testing approaches.
* Candidate will guide teams on project processes, deliverables and contribute to the proposal development, internal capability building and marketing support. Candidate will have the opportunity to shape value‐adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Essential Qualifications
* Bachelor's or master's degree in computer science, Information Technology, or a related field.
* Over 15 years of experience in IT & Consulting, specifically focusing on Salesforce and related technology platforms.
Preferred Qualifications
* 8+ years' experience in developing technology solutions in Salesforce implementations.
* Bachelor's degree in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience is preferred.
* Deep understanding and hands‐on experience with Salesforce.com architecture and APIs.
* Ability to quickly scale up on the domain and deliver efficient bug‐free code quickly.
* Ability to identify areas of automation and implement using tools and reusable components.
* Ability to contribute in architecture review sessions with inputs to architecture team through framework analysis.
* Ability to do technical research and work on POCs.
* Should possess good communication skills and ability to work in team in diverse/multiple stakeholder environment.
* Ability to do performance engineering of design and code.
* Experience in completing multiple Salesforce.com implementation projects requiring integration to legacy systems using Salesforce APIs.
* Ability to quickly acquire new technical expertise both within the SFDC platform and in related technologies such as client‐side scripting libraries (e.g. Angular) and ETL/ESB integration tools (e.g. Informatica).
* Strong understanding of relational databases structure and functionality.
* Platform Developer I, Platform Developer II certifications.
* 1 – 2 Salesforce Designer Certifications.
* Experience on Financial Services Cloud.
* Experience in ncino and 201 Commercial certification or higher.
* Experience on Vlocity, Cloudsense.
* Domain experience in banking, insurance, telecom and public services.
* Experience with RESTful web services.
* Professional experience owning the end‐to‐end Software/Systems Development Lifecycle (SDLC) including structured code management.
* Competency with Microsoft SQL Server, MySQL, PostgreSQL or Oracle.
Additional Skills
* Excellent customer‐facing skills.
* Excellent written and verbal communication skills.
* Strong attention to detail and outstanding analytical and problem‐solving skills.
Benefits
* Income Protection Insurance.
* Paid Parental and Volunteer leaves.
* Employee Assistance Program (EAP).
* Flexible working arrangements (hybrid, reviewed case‐by‐case basis).
* Health Insurance Discount and Well‐being Program.
* Access to Fitness and Gym Memberships.
* Salary packaging and novated leasing.
Recruitment & Selection Process
Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.
Contact & Disability Accommodation
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment Team for adjustment either via email at Infosys_ta@infosys.com or call 1‐866‐472‐0935.
EEO Statement
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
#J-18808-Ljbffr