Financial Services Professional
This role is ideal for a driven lender who is passionate and customer-centric. You will work with motivated high performers in a team that contributes to a fantastic culture.
As a financial services professional, you will help customers make some of the biggest financial decisions in their lives. Based on your expertise and knowledge, you will provide retail solutions to clients, generating new business and maximising cross sales while ensuring risk management practices are appropriately implemented.
Key Responsibilities:
* Build customer and business partner commitment, and maintain and expand relationships beyond lending to create longer term, holistic relationships and customer advocacy.
* Develop and demonstrate a deep understanding of the clients financial needs and objectives, ensuring the holistic needs of the customer are met and exceeded, to improve their financial wellbeing.
* Develop knowledge and draw on extensive experience in products, processes, policies and lending risk appetite to proactively identify opportunities and discuss confidently with customers.
* Provide advice on mortgage and lending products and services, taking into account the customer's individual circumstances and goals.
* Maintain engagement levels and build strong working relationships with relationship managers and their clients to assist with home buying needs and enable identification of retail opportunities.
* Cultivate customer loyalty by delivering exceptional customer service and addressing any concerns or issues promptly and professionally.
About Us:
We value diversity and inclusion, and we're committed to hiring a workforce that reflects the communities we serve. We offer a range of benefits to support our employees' well-being and career development.
Our company prides itself on being a leader in the financial services industry, and we're looking for talented professionals like you to join our team. If you're passionate about delivering exceptional customer service and building long-term relationships, we encourage you to apply for this role.