About the Role
We're seeking a dedicated and skilled Food & Beverage Supervisor to join our team at Flynn's Italian restaurant. As a passionate and supportive member of our hotel team, you'll play a key role in leading the team and creating exceptional dining experiences for our guests.
The ideal candidate will have considerable experience in premium restaurant environments, with a proven track record of delivering high-quality service and providing warm and genuine hospitality to guests. They will also possess excellent coaching and training skills, with the ability to motivate and develop their team members.
Key Responsibilities
* Create an outstanding employment experience for our Food and Beverage team members
* Provide exceptional service to our guests, anticipating and responding to their needs in a timely and professional manner
* Coach and train our team members to deliver exceptional service and maintain high standards of quality
Requirements
* Demonstrated passion for the hospitality industry and commitment to delivering high-quality service
* Considerable experience in premium restaurant environments
* Previous supervisory experience in a restaurant setting
* Great attention to detail and ability to anticipate guest needs
* In-depth knowledge of sequence of service and product knowledge
* Ability to work in a fast-paced environment and maintain high standards of service
* Friendly and confident communication skills
* Wine knowledge preferred
* QLD RSA certification essential
* Availability to work various shifts, including weekends, evenings, and public holidays
What We Offer
* A market-leading F&B discount across all venues
* $99 room rates and generous friends and family discounts
* Lifestyle benefits, including extra leave and earth advocacy days
* Sustainability practices and green initiatives
* Dedicated Internal Mobility Programme and reward scheme
* Online learning, career enhancement, and development plans
* Personalised employee support network
* Regular service recognition and team events