Job Title: Crowne Meetings Coordinator
As a Crowne Meetings Coordinator, you will work closely with the Crowne Meetings Manager to support the successful planning of events. You will ensure all group requirements are met through the creation and implementation of best practices for Meetings, Incentives, Conferences, and Events (MICE). Reporting to the Crowne Meetings Manager, you will collaborate with the Banquets Operations Team and Chefs to ensure that the Food and Beverage offerings and service delivery exceed client and guest expectations. You will actively promote the hotel and brand through community and professional involvement and contribute to a positive and productive work environment.
What We Need From You
* Higher education qualification or equivalent in Hotel Administration or Event Management
* Minimum 1 year of high-quality events experience with a proven track record of success in driving repeat business
* Proficiency in systems such as Delphi and Opera is favorable, or experience with detail-oriented systems
* Excellent written and verbal communication skills
* Flexible and adaptable working approach
* A friendly and professional manner
How Do I Deliver This?
We genuinely care about people and demonstrate this through our promise of True Hospitality every day. This connects every colleague across all IHG hotels.
* True Attitude: Be caring, want to make a positive difference, and build genuine connections with guests.
* True Confidence: Have the knowledge and skills to perform your role and give guests confidence in your support.
* True Listening: Focus on what guests are saying, observe body language, and understand their needs.
* True Responsiveness: Provide guests with what they need in a timely and caring manner.
There's more to the job than we can capture here. It's about creating great experiences, doing the right thing, and understanding people.
We reward your hard work with benefits such as a uniform, great room discounts, and superb training.
As a team, we work better together—trust, support, and embracing different perspectives are key.
Show us you care: notice the little things that make a difference and always look for ways to improve. Visit www.ihg.com/careers to learn more about us.
If you don't meet every requirement but believe you're a great fit, don't hesitate to apply. Start your journey with us today.
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