WFA - New South Wales
Work From Anywhere
Virtual, 2000, AUS
At Thryv, we are a team fiercely devoted to the success of local businesses. We’ve been around in one form or another for more than 125 years, always with one goal in mind — helping small businesses compete and win. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.
Alongside providing leading-edge digital, marketing and directory services, we help more Australian businesses connect with their customers through the Thryv platform, giving them a world-class edge in technology.
Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable to paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.
Your Future Role
The Account Director is responsible for leading a team of Business Advisors to successfully retain and grow a portfolio of existing SMB marketing services clients with a heavy emphasis on also scaling up our SaaS product to existing and new customers. This role provides support, coaching, development, and motivation for frontline staff to achieve revenue and sales targets (marketing services and SaaS). This role will manage a team of 12 Business Advisors working in Wollongong, Central Coast, Newcastle and Port Macquarie.
Your Responsibilities
This role will be responsible for, but not limited to:
* Build, lead and motivate an agile, flexible, and world-class SaaS Sales team by using creative and innovative problem-solving skills and driving continuous improvement.
* Recruit, train, develop and lead a growing team of SaaS Sales professionals.
* Manage issues and queries from team members and the wider business, to ensure they are resolved quickly.
* Provide data and reporting of KPI's and trends to National Sales Director.
* Drive sales, expand the customer base and generate new revenue.
* Develop and implement a scalable sales process.
* Develop and implement continuous improvement Business Advisor coaching plans.
* Cultivate capability within the team, identifying and developing emerging leaders.
* Ensure all information provided to team members is accurate and timely.
A Bit About You
* Demonstrated strong track record of success within a face-to-face sales environment, particularly within small to medium businesses.
* Strong knowledge of the marketing/advertising/digital/SEO and SaaS markets.
* Previous leadership experience with a strong emphasis on the ability to motivate, inspire, coach, mentor and develop teams to achieve and exceed sales targets.
* Highly motivated, driven and resilient; thrives on challenge and enjoys engaging colleagues to do the same.
* Autonomous, diligent and organised, able to work in a range of environments on a mobile basis.
What We Offer
* Join a leading SaaS business in the Australian market.
* Entitlement to an annual salary and performance-based recognition reviews.
* Learning and development support, internal growth opportunities.
* Companywide & team events to celebrate success.
* A diverse & collaborative team culture.
* A competitive salary and bonus structure.
* Up to 12 weeks Paid Parental Leave.
* Access to EAP.
* Generous commission structure.
* Access to hundreds of discounts and savings with external retailers.
Next Steps
With this role commencing on 18 th February 2025, apply now and become a part of the Thryv family as a leading Global SaaS Company and be appreciated, rewarded and recognised.
Application Method
* Only online applications through the specified platform will be considered.
* Direct email applications will not be eligible for shortlisting.
Assessment Process
* Shortlisted candidates will be required to complete a 3-question recorded response video using HireVue.
* This video assessment is part of the application process and precedes the interview stage.
* You must be based within geographical proximity to the customers you serve.
Please feel free to reach out to Demi Macgregor, Talent Acquisition Team Leader at Thryv on 0427 376249 or demi.macgregor@thryv.com for a confidential discussion.
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