Job Opportunity
The Brown and Hurley Group seeks a qualified Service Advisor to join their team in Roma. This role involves providing exceptional customer service, technical advice, and administrative support.
About the Role
This is an exciting opportunity for someone with a mechanical background looking to transition into an office-based position. As a Service Advisor, you will be responsible for:
* Providing quotes and invoices to customers
* Booking and coordinating jobs
* Following up on service jobs and communicating with customers about delays or completion times
* Dealing with warranty policy adjudication and informing customers about coverage and costs
* Inspecting parts related to warranty claims and ensuring timely dispatch
* warranty administration
Requirements
To succeed in this role, you will need:
* Experience in a similar role at a truck, car machinery, or agricultural dealership
* Mechanical knowledge and problem-solving skills
* Excellent communication and organizational abilities
* Intermediate computer skills
* Agricultural mechanic qualification or other relevant trade certification (desirable but not essential)
* Familiarity with Case, New Holland, Kenworth, or DAF parts (desirable)
Benefits
We offer a competitive package that includes:
* $3,500 relocation bonus to assist with your move
* Well-equipped workshops and state-of-the-art facilities
* Social events and a supportive team environment
* Mental health and wellbeing support programs
* Retail discount programs
* Guaranteed job security and generous hourly rates
How to Apply
To take the next step, please follow all prompts when applying. If you are shortlisted, we will contact you shortly. You can also learn more about our organization by visiting our website.