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Patient services officer (medical receptionist)

Rockhampton
GenesisCare
Receptionist
Posted: 5 June
Offer description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world .

Care to join the team?

GenesisCare has an exciting opportunity for an experienced Patient Services Officer (Medical Receptionist) to join our Rockhampton team. On offer is a permanent part-time position working Monday and Wednesday with the potential for more hours to cover leave. You’ll ensure that a high quality, professional and efficient administration service is consistently provided to patients, Oncology staff and clinicians.


More specifically, you will:

* Ensure that the centre is ready for business, book and confirm patients' appointments

* Maintain the diary and ensure that all relevant paperwork and administrative processes are completed for appointments

* Receive and organise referrals of patients & promptly take relevant action

* Ensure all systems are used effectively to administer bookings

* Promote a positive image of the company and foster good community relations

We're interested in hearing from people who have:

* Demonstrated ability in an administrative role within a busy, customer focused environment. Medical preferred but not essential

* A positive can-do attitude with a commitment to being a team player

* Strong organisation and skills, with the ability to liaise with both internal and external stakeholders

* Proven experience to work effectively both independently and in a team environment

* Knowledge of patient billing systems and related Medicare funding mechanisms regarded

* Ability to use clinical administration systems, as well as Microsoft Office software

* Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisations’ values.

Benefits of joining our team:

* Internal career development opportunities

* Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount

* Learn and grow with our award-winning development programs

* Work within a great team, with offered training and ongoing support

* All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling

* Great location close to transport links and a huge shopping centre with a wide selection of restaurants

Benefits of joining our team:

* Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing organisation.

* Great team atmosphere with charity days, casual Fridays and lunches that are held twice a month.

* Work in a collaborative and friendly environment delivering outstanding outpatient care.

* Fast-paced, challenging role with one of the most influential healthcare providers.

* Access to employee benefits including fitness passport, wellbeing gateway app, BUPA rewards, Qantas Club Membership discount, and all employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.

About GenesisCare: Join a passionate team of healthcare professionals committed to delivering the best possible life outcomes. With over 2,000 employees across 50 locations nationally, GenesisCare offers a career with purpose and the opportunity to design better care for cancer patients.

Care to join the team?

GenesisCare has an exciting opportunity for an experienced Patient Services Officer (Medical Receptionist) to join our Rockhampton team. On offer is a permanent part-time position working Monday – Friday, with occasional evening work? You’ll ensure that a high quality, professional and efficient administration service is consistently provided to patients, Oncology staff and clinicians.


More specifically, you will:

* Ensure that the centre is ready for business, book and confirm patients' appointments

* Maintain the diary and ensure that all relevant paperwork and administrative processes are completed for appointments

* Receive and organise referrals of patients & promptly take relevant action

* Ensure all systems are used effectively to administer bookings

* Promote a positive image of the company and foster good community relations

* Occasionally may have to work evenings

We're interested in hearing from people who have:

* Demonstrated ability in an administrative role within a busy, customer focused environment. Medical preferred but not essential

* A positive can-do attitude with a commitment to being a team player

* Strong organisation and skills, with the ability to liaise with both internal and external stakeholders

* Proven experience to work effectively both independently and in a team environment

* Knowledge of patient billing systems and related Medicare funding mechanisms regarded

* Ability to use clinical administration systems, as well as Microsoft Office software

* Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisations’ values

Benefits of joining our team:

* Excellent work/life balance with no night shifts, no late shifts, no weekend work and no public holiday work.

* Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing organisation.

* Great team atmosphere with charity days, casual Fridays and lunches that are held twice a month.

* Work in a collaborative and friendly environment delivering outstanding outpatient care.

* Fast-paced, challenging role with one of the most influential healthcare providers.

* Access to employee benefits including fitness passport, wellbeing gateway app, BUPA rewards, Qantas Club Membership discount, and all employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.

About GenesisCare: Join a passionate team of healthcare professionals committed to delivering the best possible life outcomes. With over 2,000 employees across 50 locations nationally, GenesisCare offers a career with purpose and the opportunity to design better care for cancer patients.

GenesisCare is an Equal Opportunity Employer.

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