Job Overview
We are seeking a highly skilled Front Office Coordinator to join our dynamic team. This is a fantastic opportunity for someone looking to take their career to the next level in a fast-paced environment.
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About the Role
This is a permanent part-time position, working Wednesday, Thursday, Friday and Saturday. As a Front Office Coordinator, you will be responsible for providing exceptional customer service, leading a small team of receptionists, and supporting the Practice Manager and clinical team with the smooth running of the practice.
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Key Responsibilities
* Meet and greet patients, providing a great first impression
* Lead a small team of two receptionists, reporting to the Practice Manager
* Book and amend appointments, answering the phone, updating patient records
* SUPPORT THE PRACTICE MANAGER AND CLINICAL TEAM WITH THE SMOOTH RUNNING OF THE PRACTICE
* Making patients aware of dental services and offers
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality
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Benefits
This role offers a range of benefits, including:
* A modern dental practice with 4 chairs running a wide range of dental treatments
* A friendly, fun and dedicated team
* A convenient shopping centre location with public transport nearby
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Requirements
To be successful in this role, you will need:
* Previous Dental Reception experience (not essential)
* Full training provided
* Exceptional communication and interpersonal skills
* PASSIONATE ABOUT CUSTOMER SERVICE AND PATIENT CARE
* Organised with attention to detail
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