About Us Portside is born from a genuine love of seafood and the ocean that brings it to shore. We are all about quality, honesty and flavour, sourcing from trusted fishers around Australia and treating every piece with the same care you would expect in a restaurant kitchen. From sustainable choices to chef-led preparation and clear origins you can trust, everything that hits our counter is something we truly stand behind. Based in the vibrant Prahran Market, Portside is more than a fishmonger. We are a destination for thoughtful, seasonal seafood and a warm, community-focused place where food lovers gather, learn and create. We believe great food starts with great people, and that passion shows in everything we do. About LK Hospitality Founded in 2019, LK Hospitality has quickly made a name for itself as the home of innovative, creative and world-class dining and drinking experiences. Led by Executive Culinary Director, Stephen Nairn, our portfolio includes award-winning Omnia, Yūgen Dining and Yugen Omakase. In addition to, Yūgen Tea Bar, The Grand Room and Bromley Gallery Events, all located within the prestigious Capitol Grand, on the bustling corner of Toorak Road and Chapel Street, South Yarra. Discover more about LK Hospitality by visiting our venue websites: Omnia - https://omniabistro.com.au/ Yūgen Dining - https://yugendining.com.au/ Yūgen Tea Bar - https://yugenteabar.com.au/ The Grand Room - https://www.lkhevents.com.au/ About the Role If you love food, hospitality and leading from the front, this is your chance to step into a hands-on leadership role. As our Retail Supervisor, you will shape the day-to-day experience at Portside, from team culture to customer connection and everything in between. You will lead a passionate crew of Sales Assistants, deliver standout service, and bring operational excellence to life in a fast-paced market environment. What You’ll Be Doing Leading, coaching and supporting the team every day Delivering warm, memorable customer service Managing stock control, receiving, rotation and waste reduction Overseeing opening and closing routines with strong execution Keeping presentation and visual merchandising at a premium standard Supporting rostering to balance service needs with budgets Driving sales through upselling, promotions and in-store initiatives Handling customer enquiries with professionalism and care What Success Looks Like You will thrive here if you: Have supervisory or team leadership experience in hospitality or premium food retail Lead with a hands-on, people-first mindset Communicate naturally and stay calm under pressure Have a sharp eye for detail and high standards Bring energy, accountability and initiative Are genuinely passionate about food, beverages and hospitality excellence The Must-Haves Experience in premium or specialty food retail or hospitality Food handling knowledge or certification RSA Certificate A genuine love of great food and customer experience What’s In It For You Competitive pay that reflects your skills and experience Career progression within a respected hospitality group A supportive, collaborative team where your ideas matter Training and development to help you grow Creative input into store presentation and customer experience Daily interaction with exceptional products that deepen your expertise Ready to Lead With Heart? If you are a hospitality professional with passion, leadership and a love of food, we would love to meet you. Click Apply and send your resume. Let’s build something exceptional together. Only shortlisted candidates will be contacted.