Job Title: Client Services Coordinator
This role supports the brokerage team by efficiently managing administrative tasks and delivering exceptional service.
* Manage inbound and outbound communications.
* Prepare general reports and approve workflows.
* Investigate inquiries and process account corrections.
* Manage dishonoured payments and overdue accounts.
Key Skills:
* Strong organisational and communication abilities.
* Proficient in managing multiple tasks efficiently.
* Detail-oriented with a focus on accuracy and compliance.
Responsibilities include:
* Managing customer communications effectively.
* Ensuring accurate and timely reporting.
* Providing excellent customer service.
* Meeting business objectives.
Our ideal candidate will possess:
* Excellent communication skills.
* A keen attention to detail.
* The ability to juggle multiple responsibilities effectively.