Overview DFP isseeking skilled and motivated Outbound Call Centre & Administration Officers to support the delivery of health services within the State Government.
The role is responsible for contacting clients who have opted in to programs, booking appointments, and providing high-quality administrative support.
Responsibilities Making outbound calls to clients to arrange and confirm health service appointmentsAccurately recording and maintaining information using EMR, Sunrise and ECHINResponding to client enquiries with professionalism and confidentialityProviding administrative support to ensure smooth daily operations Essential requirements Demonstrated experience using EMR systems (mandatory)Previous experience in an outbound call centre or health administration roleStrong communication and interpersonal skillsHigh attention to detail, accuracy, and organisational skillsIf you are excited to support the delivery of high-quality health services throughout the State Government, then please APPLY NOW!
Please forward any inquiries to Megan at.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link - if requested, we ask that you provide this information in order to expedite your application.DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.
If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities.
For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via Do not submit any sensitive personal information in your resume.