Insurance Loss Adjustor/Estimator
We are seeking a highly skilled Insurance Loss Adjustor to join our team.
* This role is ideal for individuals with experience in the preparation of estimates/quotations in the automotive smash repair industry.
* AudaNet experience is highly desirable, but not necessary.
The primary purpose of this role is to deliver high-quality workmanship and ensure vehicles are returned to their pre-accident condition.
About the Job
This is a full-time position that involves:
* Providing excellent customer service to clients and work providers
* Accurately quoting vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures
* Completing quotes as required onsite, off-site, and online
* Processing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging
* Managing parts for repairs to ensure timely arrival and cost-effectiveness as required
* Managing suppliers to ensure additional work is recorded and authorised in a timely manner
* Assisting with production management of the centre where required
* Ensuring vehicles are repaired to their pre-accident condition
* Handing over completed repairs to customers
About You
To be successful in this role, you will possess:
* Proven experience within a similar position
* Excellent customer service skills, including building rapport with customers and work providers
* Strong systems experience and competent computer abilities
* Excellent verbal and written communication skills
* Ability to meet strict deadlines and problem-solve with accuracy and attention to detail
* Commitment to working in a safe manner
* High attention to detail
* Reliability, punctuality, and a hardworking attitude
Benefits
We offer a range of benefits, including:
* A team environment
* Ongoing training and development opportunities
* Career advancement possibilities
* The latest tools, equipment, and processes
* A competitive salary package
Salary
The salary for this role is based on experience and qualifications. It ranges from $60,000 to $100,000 per annum.