Communications and Engagement Consultant
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Overview
You’ll be responsible for turning complex ideas into clear, engaging communications and learning materials, while collaborating with our creative team to ensure everything we produce is impactful, polished, and client ready. You will manage client accounts, oversee project plans, proof and check work, organise and attend client meetings and deliver bespoke, high-quality outputs.
Responsibilities
- Taking and interpreting client briefs
- Developing and pitching costed proposals to clients
- Researching client issues
- Facilitating virtual or face-to-face working sessions
- Developing structured engagement tools and materials
- Writing content
- Developing design briefs and briefing design colleagues
- Owning and overseeing project budget
- Developing close, trust-based relationships with clients
- Proactively identifying and pursuing opportunities for further work with clients
Qualifications and qualities
- Are looking for your second or third role
- Have a comprehensive knowledge of a wide and varied range of communication and engagement techniques and approaches
- Have excellent communication skills – oral and written
- Are committed to doing the right thing for every client
- Can work at speed
- Are extremely organized, detail focused and confident juggling multiple tasks and projects
- Enjoy being part of a close-knit team, trusted to deliver
- Are happy to get stuck in and muck in
- Are curious to learn how we make things happen and unafraid to try new things
- Are proactive and thorough in the way you work through challenges
Contract details
- Contract type: Full-time permanent
- Location: We are a fully remote team. Homeworking with one day per month in Guildford or Central London
- Holiday allowance: 28 days per annum
- Salary/pay: c. £40-50k depending on experience
At Guardian Jobs, we help organisations define and improve their culture – changing the way people think, feel and do – in order to improve business performance. Our portfolio is growing, and we are looking to expand the team.
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