Job Overview
Airport Passenger Service Agents play a vital role in delivering exceptional travel experiences. Their responsibilities include assisting passengers with check-in, providing accurate flight information, and resolving customer complaints in a professional manner.
Key Responsibilities:
* Supporting passengers with efficient check-in processes
* Ensuring timely and accurate dissemination of flight information
* Managing customer complaints and concerns in a courteous and professional manner
Requirements
* Residency in Australia
* Excellent interpersonal skills
* Fluency in English language
* Ability to handle luggage physically
Career Advancement Opportunities
Candidates who are successful in this role will have access to comprehensive training programs, opportunities for career growth, and employee benefits including parking facilities.