As a specialist in IT systems management, you will be responsible for providing tier 2 support in a hybrid environment.
The ideal candidate should have expertise in Active Directory and application troubleshooting, as well as experience managing Windows and Linux systems to ensure user satisfaction.
This role requires a strong understanding of system administration principles and practices, with the ability to analyze and resolve complex technical issues.
Apart from technical skills, excellent communication and interpersonal skills are necessary to effectively collaborate with colleagues and stakeholders.
The successful candidate will have the opportunity to work on significant projects affecting IT services for federal intelligence agencies.