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Role Overview
We are looking for a motivated and customer-oriented individual to join our clients team. You will be the first point of contact for customers, providing outstanding service while managing a range of administrative and operational duties to support smooth business operations.
Role Overview
We are looking for a motivated and customer-oriented individual to join our clients team. You will be the first point of contact for customers, providing outstanding service while managing a range of administrative and operational duties to support smooth business operations.
Key Duties And Responsibilities
* Respond professionally to customer inquiries across phone, email, and online platforms
* Deliver clear, timely, and accurate product and service information
* Resolve customer concerns with empathy, focusing on positive outcomes
* Process and track orders with precision using internal systems
* Maintain accurate and up-to-date customer records and databases
* Perform data entry and administrative tasks with a focus on quality and efficiency
* Collaborate with internal teams to ensure smooth workflow and service delivery
* Assist with general office duties and provide operational support as needed
Requirements:
* Strong interpersonal skills with a passion for customer satisfaction
* Prior experience in customer service, administration, or related roles (advantageous but not essential)
* Excellent communication, organisational, and multitasking abilities
* High level of accuracy and attention to detail in data entry and documentation
* Adaptability to meet deadlines in a dynamic work environment
* Familiarity with basic office systems; experience with CRM or ERP platforms is a bonus
* A proactive and collaborative mindset with a can-do attitude
Why Join?
Our client prides itself on fostering a workplace that values collaboration, innovation, and continuous improvement. By joining the team, you’ll gain exposure to a respected industry leader, enhance your professional skills, and contribute to meaningful customer solutions.
How To Apply
Are you ready to build on your customer service and administrative skills in a dynamic role? Please submit your resume and cover letter to Amy Robertson on
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Staffing and Recruiting
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