Are you a retail or cosmetics professional looking to bring your passion for delivering exceptional customer experiences into a new industry?
Imagine transforming the world of dentistry with your refined service skills and attention to detail.
This role is about creating luxurious, seamless experiences for patients at our dental boutique clinic.
As Our Patient Experience Coordinator
You'll be the first point of contact in the patient journey, making every interaction feel thoughtful and polished.
Your Key Responsibilities
* Deliver outstanding, boutique-level customer service with empathy and confidence.
* Create a welcoming environment that puts patients at ease.
* Manage appointments and schedules efficiently.
* Answer enquiries and perform basic admin tasks with accuracy.
* Support the team behind the scenes to ensure smooth operations.
* Embody our values through every interaction, from patients to teammates.
* Take ownership and show initiative to drive excellence and teamwork.
What We're Looking For
* A luxury service mindset – you go above and beyond for clients.
* Impeccable presentation – you understand the power of first impressions.
* High attention to detail – you notice the small things that make a difference.
* Multi-tasking magic – you thrive in fast-paced environments.
* Positive, confident energy – you bring calm and charm to every interaction.
Our Offerings
* No late nights, no Sundays / Weekends – reclaim your evenings and weekends.
* A supportive, high-performing team passionate about making a real difference.
* A beautiful, state-of-the-art clinic environment where luxury and care meet.
* The chance to grow your career in the thriving cosmetic dentistry industry.
About Us
We're a leader in cosmetic dentistry in Australia, with over 50,000 transformations across multiple high-end clinics nationwide. Our team of renowned dentists, dental surgeons, and master ceramists deliver life-changing smile makeovers that are as unique as each of our patients.
We value what drives us:
* We Care and Respect – our patients, our people, and our purpose.
* We Deliver What We Say We Will Do – every time.
* We Do Everything with Passion – because we believe in what we do.
* We Pay Attention to Detail – perfection lives in the details.
* We Lead the Way – with innovation, ambition, and confidence.