About the Role
As our Function Centre Coordinator, you'll be at the heart of creating exceptional moments during life's most important occasions. Working across our beautiful, peaceful venue, you'll coordinate weddings, celebrations, corporate events, and memorial services, ensuring every detail reflects our standards.
Your expertise will span customer relationships, event coordination, staff leadership, and operational excellence. You'll work with diverse customers during their most meaningful moments, transforming their visions into unforgettable realities while building lasting professional relationships across Tamworth's events industry.
What You'll Be Doing
Transform Customer Visions Into Reality
- Connect with prospective customers through venue tours and detailed consultations
- Craft comprehensive proposals and coordinate contract negotiations
- Guide customers through every planning detail, from catering selections to décor coordination
Lead Event Excellence
- Direct casual Food & Beverage teams during events, ensuring flawless service delivery
- Coordinate event setup, execution, and breakdown with attention to every detail
- Manage real-time problem solving while maintaining calm professionalism
- Collaborate with kitchen staff, suppliers, and vendors to deliver seamless experiences
Coordinate Venue Operations
- Oversee daily venue presentation and maintenance coordination
- Manage inventory systems for equipment, and supplies
- Coordinate with cleaning teams, contractors, and service providers
- Ensure compliance with liquor licensing and food safety requirements
Build Industry Partnerships
- Develop relationships with caterers, florists, photographers, and other event professionals
- Coordinate vendor schedules and manage delivery logistics
- Negotiate supplier arrangements that enhance customer experiences
What We're Looking For
Essential Requirements:
- Current RSA and Food Handling certificates (or willingness to obtain)
- Minimum 2 years venue management, event coordination, or hospitality operations experience
- Proven customer relationship management and staff leadership capabilities
- Strong organisational skills with ability to coordinate multiple events simultaneously
- Intermediate administration experience working with MS Office Suite and/or Google Workspace, Bookings and Event Management platforms
- Professional presentation suitable for customer-facing interactions
- Australian citizenship, permanent residency or valid work visa required
What Makes You Perfect for This Role:
- Genuine passion for creating exceptional customer experiences
- Leadership presence with natural ability to guide and motivate teams
- Problem-solving mindset with grace under pressure
- Initiative-driven approach with entrepreneurial thinking
- Flexibility for evening and weekend event coverage
- Physical capability for venue coordination including walking extended periods and lifting equipment
What We Offer You
Competitive annual salary: $70,000 - $80,000 + Superannuation
Professional growth: Comprehensive training program with mentorship from experienced Function Centre Manager
Career advancement: Clear progression pathway with annual performance reviews
Meaningful work: Create lasting memories during life's most important celebrations
Industry development: Access to professional training and networking opportunities
About Acacia Function Centre
We're Tamworth's premier function venue, specialising in creating memorable experiences during life's important occasions. Located in beautiful, peaceful surroundings, our commitment to exceptional service standards has earned recognition as:
- Finalist: 2025 Tamworth Quality Business Awards - Excellence in Customer Service
- Finalist: 2025 Tamworth Quality Business Awards - Excellence in Micro Business
- Finalist: New England North West Business Awards - Excellence in Micro Business
Our passionate team focuses on excellence in everything we do, from intimate celebrations to larger functions. We believe every event deserves meticulous attention and genuine care, creating treasured memories that last.
Ready to Join Our Team?
We're looking for someone who shares our commitment to excellence and understands the privilege of being part of life's most meaningful moments. If you're ready to coordinate exceptional experiences, we'd love to hear from you.