An exciting opportunity exists for an experienced Senior Program & Governance Coordinator to join a newly established digital and information governance function within a large Queensland organisation. This role will support a senior executive leader and play a key part in shaping a high-performing directorate that enables solid governance, reliable operating rhythms, and effective program delivery.
This is a hands-on, fast-paced role ideal for someone who thrives in complex environments, enjoys bringing structure to ambiguity, and excels in engaging with both technical and executive stakeholders.
About the Role
Reporting to the Director, you will play a pivotal role in establishing strong governance practices, supporting program delivery, and ensuring the directorate operates with clarity, discipline, and efficiency.
Key responsibilities include:
- Producing high-quality executive artefacts such as briefing papers, presentations, analysis, and reports to support timely decision-making.
- Leading and maintaining directorate operating rhythms including meetings, forward planning, priority tracking, and reporting cycles.
- Overseeing governance activities for senior program forums, including agenda preparation, minutes, action registers, and RAID management.
- Reviewing and quality-assuring program and workstream reporting to ensure accuracy, coherence, and alignment with strategic priorities.
- Coordinating and shaping board packs that clearly articulate priorities, risks, dependencies, and program progress.
- Leading workforce and onboarding activities across the directorate, ensuring capability and capacity are well managed.
- Building strong relationships across internal ICT, digital, and business stakeholders to support alignment between program and BAU activities.
- Providing proactive visibility of risks, constraints, competing deadlines, and delivery pressures, enabling effective prioritisation and escalation.
- Supporting change and stakeholder engagement activities to drive adoption of new digital and governance practices.
- Operating confidently and calmly as part of a diverse team, using sound judgement to manage complex ICT and transformation work.
About You:
You are organised, proactive, and thrive in environments where structure and clarity are essential. You communicate confidently with senior leaders and technical teams, and you're comfortable navigating governance, ICT delivery, and transformation work.
You bring:
- Strong experience in program coordination, governance, or executive-level support in a complex organisation.
- Exceptional written and verbal communication skills with the ability to produce high-quality documentation.
- Strong analytical, critical-thinking, and problem-solving capabilities.
- Demonstrated experience managing governance forums, RAID logs, decision tracking, and senior reporting.
- High proficiency in Microsoft 365 and document/records management systems.
- Ability to manage competing priorities while delivering accurate, timely outputs.
Highly desirable:
- Experience in digital transformation, ICT delivery, or information governance environments.
- Experience working within agile or multi-stream programs.
- Relevant tertiary qualifications or certifications such as project management, business administration, Agile, or Prosci Change Management.
For more information please reach out to Max at mpower@sharpandcarter.com.au