The Role
Learning and Development Officer
Your role will include liaising with stakeholders to identify the training needs of our workforce, and to support a range of training and development initiatives that enhance workforce capability. This could include using e-learning software to design bespoke packages, reviewing and designing content in ASD’s learning management system and identifying and improving business processes related to training.
You will develop and maintain relationships with external training providers, and administer bespoke training. Collaboration with stakeholders, coordination of learning programs and evaluation of training activities, as well as researching, developing and maintaining these relationships is a core function of the role. You will also be required to identify and improve business processes related to training. Strong learning design skills, including needs analysis will be beneficial when designing for engaging learning, developing impactful e-learning courses and using a variety of tools as part of this role.
Additionally, this role provides an opportunity to develop your L&D coordination and training administration skills, in a dynamic, fast-paced environment.
Learning Management Systems (LMS) Officer
The Learning Management Systems (LMS) Officer supports the effective operation, maintenance, and continuous improvement of ASD’s Learning Management System. The role ensures that learning content is delivered efficiently, system data remains accurate, and internal stakeholders receive high‑quality support. The position contributes to uplifting capability across ASD by enabling reliable digital learning experiences and supporting training-related business processes.
As an LMS Officer, you will work with stakeholders across ASD to understand their training requirements and ensure these are supported through accurate LMS configuration, timely course setup, and smooth digital learning delivery. You will assist with reviewing, uploading and refining learning content, troubleshooting issues, and using e‑learning tools to support the development and delivery of online learning. Your role will include identifying opportunities to improve training workflows, strengthening user experience, and maintaining high data quality across the system.
You will work closely with internal business areas to coordinate bespoke training activities, ensuring programs are set up and administered effectively within the LMS. This includes providing guidance on system capabilities, assisting teams in structuring and updating their learning content, and supporting best‑practice approaches to digital learning. Your focus on accuracy, service, and continuous improvement will help ensure ASD staff experience a seamless and reliable learning environment. You will schedule programs, manage enrolments, monitor compliance, and support evaluation activities.
This role also provides an opportunity to develop and strengthen your L&D coordination and administration skills within a dynamic environment.
Skills Assessment Officer
The Skills Assessment Officer contributes to the design, implementation, and ongoing management of ASD’s skills frameworks and assessment systems. The role supports ASD’s capability development by ensuring skills information is accurate, assessments are well‑designed, and data is effectively administered and analysed.
You will work with internal stakeholders to understand role requirements, map skills to organisational needs, support assessment processes, and maintain high‑quality skills and capability data. The role ensures that ASD has a clear view of current workforce capability, enabling targeted development, workforce planning, and strategic decision‑making.
The Skills Assessment Officer will contribute to the design of skills assessment tools, digital assessment workflows, and capability models. You will help maintain data within the relevant systems, support reporting activities, ultimately assisting stakeholders across ASD to utilise skills information effectively.
This role provides opportunities to build and apply expertise in assessment design, capability frameworks, workforce analytics, and stakeholder engagement.
About our Team
We are seeking highly organised, solutions focused, and people centred Learning and Development professionals to join our collaborative teams dedicated to building capability across the organisation. In these roles, you will contribute to shaping a learning culture that supports workforce growth, enhances performance, and enables organisational evolution.
Our Learning and Development functions encompass the design and delivery of learning experiences through modern learning management systems. We develop high quality courses, training programs, capability uplift initiatives, and a range of other learning related services that strengthen workforce performance and support organisational growth.
ASD offers flexible work practices, comprehensive training, mentoring and professional development opportunities, along with competitive salary and benefits packages.
Our Ideal Candidate
Will have demonstrated interest in and/or experience within Learning and Development, including skills such as:
ASD 4:
* Works cooperatively with team members, builds trust through reliability and consistency.
* Seeks clarification to ensure understanding of stakeholder needs.
* Communicates clearly and professionally.
* Accurately maintains and updates records, data, and documentation.
* Uses standard reporting templates and systems.
* With supervision, manages tasks, plans and organises own workload to meet deadlines.
* Maintains quality in routine tasks, while responding flexibly to changing priorities.
* Learns new systems and tools quickly.
* Suggests small, practical process improvements and identifies basic errors in information.
* Supports digital learning or assessment activities under guidance.
ASD 5:
* Engages effectively with stakeholders across multiple teams.
* Adapts communication style to audience needs.
* Supports facilitation of workshops or capability gathering sessions.
* Identifies stakeholder issues early and proposes workable solutions.
* Interprets data from multiple sources to support capability insights.
* Produces accurate reports and contributes to decision making.
* Identifies process or system inefficiencies.
* Applies sound judgement when assessing information or recommending actions.
* Coordinates several tasks or small projects with minimal supervision.
* Prioritises work effectively in a changing environment, and delivers consistent, high quality outputs.
* Tracks progress and contributes to planning activities.
* Administers digital learning or assessment platforms and tools.
* Troubleshoots routine system issues and assists others.
* Contributes to design or refinement of capability frameworks and digital products.
* Identifies opportunities to streamline digital processes and user experience.
ASD 6:
* Leads engagement with stakeholders across ASD and partner areas.
* Translates organisational needs into practical learning, skills, or assessment solutions.
* Builds strong, trusted relationships and influences outcomes.
* Manages expectations and negotiates effectively.
* Leads analysis of workforce or capability data to shape planning.
* Designs or oversees dashboards, metrics, or reporting models.
* Identifies systemic issues and recommends strategic improvements.
* Provides expert advice on data accuracy, insights, and implications.
* Manages complex work packages or capability projects
* Leads planning, prioritisation, and delivery activities.
* Anticipates risks, develops mitigation strategies, and drives outcomes.
* Coaches others in effective workflow management.
* Designs or oversees development of digital capability solutions.
* Leads continuous improvement initiatives for systems, frameworks, and processes.
* Provides expert advice on digital learning, assessment products, or capability tools.
* Ensures digital solutions align with ASD’s strategic direction and operational priorities.
ASD is seeking applicants to fill current and anticipated vacancies and to create a merit pool for future vacancies. In line with the Australian Public Service Commissioner’s Direction 2022, upon completion of the recruitment activity, the merit pool will be available to locations across Australia.
Application Closing Date: Sunday 22 March, 2026
For further information please review the job information pack, reference ASD/01188/26 on https://www.asd.gov.au/careers