The Organisation
Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia. We strive towards improving the health and wellbeing of our rural communities and believe in creating opportunities, so all Victorians have the choice to access essential primary health care services.
About the Role
As the Workforce Planner, you will ensure RFDS Victoria's operations are resourced effectively to deliver essential services across the state. This role is ideal for someone who enjoys working with data, spotting patterns, and collaborating with leaders to turn insights into practical solutions that support both day-to-day operations and long-term planning.
Key responsibilities include but are not limited to:
- Develop and maintain rosters and schedules that meet agreed service levels
- Analyse demand, historical trends, and performance data to forecast staffing needs
- Monitor attendance, leave, and training plans to ensure adequate coverage
- Build capacity and demand models to support operational and strategic planning
- Prepare dashboards and reports that provide actionable insights
- Collaborate with leaders and teams to optimise resources and improve processes
To be successful, you will need:
- Tertiary qualification/s in Business, Data Analytics, Human Resources, Health Care, Healthcare Administration or a related field (Graduate Certificate in Workforce Planning highly regarded)
- Strong analytical and problem-solving skills with a structured, detail-oriented approach
- Proven experience in workforce planning, scheduling, or resource forecasting, ideally within healthcare or NEPT environments
- Excellent communication skills to engage with both frontline teams and senior stakeholders
- Confidence using rostering/scheduling software, time and attendance systems, and Microsoft tools
- Familiarity with Power BI or Tableau (desirable)
- Satisfactory completion of safety screening including a current Driver's Licence, National Police Check, and the right to work in Australia
- Employee Assistance Program (EAP)
- Salary packaging: up to $15,900 for everyday expenses + $2,650 for meals each Fringe Benefit Tax year
- Five non-accruable Office Closure Leave days each year
- Fitness passport - a discounted gym membership to gyms and pools that both you and your family can enjoy
- Enjoy a full-time role with flexible work arrangements to work from home and at our offices, as well as options for purchased leave
- Great parental leave benefits in addition to government parental leave
Need more information?
For any enquiries, please email
To access the position description and to apply please click the 'Apply' to be redirected to our Career Centre.
Applications close on Sunday 23rd of November 2025.
Please note that we are unable to accept late applications, or applications submitted via email.
We aim to fill vacancies as quickly as possible. This means that we will close advert as soon as we have found the right candidate, and this may be before the published closing date. We would therefore advise interested applicants to apply as early as possible.
The Royal Flying Doctor Service, Victoria, is committed to creating a diverse setting and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.
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