Our Warabrook Branch is growing, and we're looking for an experienced and organised Planner to join our high‑performing team. In this key role, you'll be the central point of contact for customers, glaziers, and internal teams—ensuring daily jobs are planned efficiently and delivered smoothly.
If you thrive in a fast‑paced environment, enjoy problem‑solving, and take pride in creating streamlined schedules, this is an excellent opportunity to step into a stable and rewarding role.
About the Role
You will play a vital role in coordinating daily operations, supporting both customers and glaziers, and ensuring job schedules run effectively.
Your responsibilities include:
* Planning, scheduling and preparing quotes for daily jobs
* Maintaining accurate and up‑to‑date scheduling records
* Working efficiently in a dynamic, fast‑paced environment
* Communicating clearly with customers, contractors, councils, and the sales team
* Keeping customers informed of any scheduling changes or job updates
About You
You are confident in coordinating trades, managing priorities, and communicating professionally with diverse stakeholders. You take ownership of your work and thrive when balancing multiple tasks.
We're looking for:
* Minimum 3 years' experience in glass or trades scheduling (preferred)
* Strong coordination and customer liaison skills
* Clear, professional communication and phone manner
* Ability to prioritise multiple tasks and adapt to changing workloads
* Experience using Simpro or other scheduling systems (preferred)
Benefits
We proudly support our team with a range of benefits designed for wellbeing, growth, and work‑life balance:
* Stable hours: Monday to Friday, 7:30am – 4.00pm
* Staff discounts on a wide range of products and services
* Wellness support through our Employee Assistance Program
* Employee rewards: Exclusive offers across thousands of retailers
* Community support: Paid volunteer day each year
* Leadership development: Online and facilitated training to support your career
Be part of a team that values professionalism, communication, and teamwork.
Apply today and help us continue delivering exceptional service to our customers.
At O'Brien, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents
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