About Veolia
Veolia Australia & New Zealand is the only global company to provide a full range of environmental services in the fields of water, waste management and energy solutions. With the global expertise gained from serving the environment for more than 170 years, Veolia operates in more than 57 countries around the world, with well over a hundred sites and approximately 6500 employees in Australia & New Zealand.
The Opportunity
Veolia ANZ is seeking an experienced Credit Supervisor to join our team in our Pyrmont Office. This is a permanent full-time opportunity. As a National credit supervisor, you will have the opportunity to develop and enhance your analytical, decision‐making, and leadership skills. Reporting to the National Credit Manager, you will be responsible for overseeing and supervising the credit department, evaluating credit applications, monitoring customer accounts and ensuring timely collection of payments.
What's on offer
* Career development opportunities
* Opportunity to learn our complex processes and use systems such as SAP and Salesforce
* Great company culture and collaborative team environment
* Nearby and on‐site parking + public transport options
* Eligibility for discretionary yearly bonus
* Option to work from home
What you'll be responsible for
* Supervising a team of National Credit Controllers
* Managing debtor accounts, ensuring both the timely collection of outstanding amounts and the maintenance of outstanding debts at acceptable levels
* Proactive and reactive communications with customers, developing relationships with them, together with internal and external stakeholders to facilitate cash collections
* Managing disputes ensuring regular follow up or escalation as appropriate
* Producing accurate and timely reports to monitor accounts
* Producing accurate and timely management reports for monitoring accounts and collection activity
* Reviewing and reporting on results against set and agreed KPIs with the Manager on a regular basis, discussing and recording clearly targets to actual performance
* Reducing aged debt
What you'll need to be successful
* At least 3 years experience within credit control or accounts receivable
* At least 1 year's experience within a Senior or Supervisory role
* Experience using Excel
* Excellent communication and stakeholder management skills
* Familiarity with Google suite, SAP & Salesforce (advantageous)
Employment and Eligibility
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
Fairness, Diversity & Inclusion
At Veolia we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect. We welcome applications from Maori and Pasifika, Veterans, people with disability, mature age and early careers, members of the LGBTI+ community and people from all cultural backgrounds.
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