Job Title: Credit Risk Analyst
----------------------------------- About the Job:
We are seeking an experienced Credit Officer to join our team as a Credit Risk Analyst. In this role, you will be responsible for managing debt collection and account management, as well as conducting risk/credit assessments for new customers.
----------------------------------- Key Responsibilities:
• Debt Collection & Account Management – Engaging with customers, following up on outstanding payments, and negotiating payment terms.
• Phone-Based Collections – Making outbound calls, sending invoices, and handling tough conversations professionally.
• Account Openings & Credit Assessments – Managing 380+ accounts and conducting risk/credit assessments for new customers.
• Stakeholder Communication – Liaising with businesses, end users, suppliers, and government bodies regarding overdue payments.
• Using SAP & Excel – Strong experience in accounts receivable systems and Microsoft Excel is required.
----------------------------------- Requirements:
• Proven experience in credit control and collections – You must be a hands-on collections specialist.
• Strong communication skills – You will be speaking to a diverse range of customers.
• SAP & Excel Proficiency (desirable) – Experience in accounts receivable within SAP is highly desirable though not required.
• Problem-Solving Mindset – This role involves fixing a backlog issue that has existed for over six years.
• Ability to Handle a Fast-Paced Environment – The team is working on a significant transformation project.
----------------------------------- Why Join Us:
A competitive pay package and a hybrid work environment.