Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As an Amazon Field Engineer, you will provide full life‐cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the "go‐to" engineering resource for your region when technical advice is needed, and will use your subject‐matter expertise and engage with diverse teams to:
Key Responsibilities
* Perform design and equipment submittal review for new Data Centers in your region.
* Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
* Directly support operational issues with ad‐hoc training, complex operating procedure reviews, including critical equipment, and event support.
* Own the design for existing data center upgrades and design‐solutions, which add capacity, improve availability, and increase efficiency.
* Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
* Work on concurrent projects, sometimes in multiple geographical regions.
* Initiate and lead engineering audits including on‐site visits within Amazon's leased/owned data centers. Produce reports outlining risks with recommended mitigations and remediation.
* Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.
Basic Qualifications
* 4+ years of industrial or commercial engineering in mission‐critical facilities including, but not limited to, data centers, power generation or oil and gas facilities.
* Bachelor's degree in Engineering or a related field.
* Knowledge of critical data center mechanical and electrical equipment.
* Knowledge of Microsoft Office including Outlook, Word, and Excel.
* Hold or be able to attain an Australian Government Security Vetting Agency clearance (see https://www.agsva.gov.au/applicants/eligibility-and-suitability).
Preferred Qualifications
* Professional Engineering or Architectural License.
* Knowledge of building codes and regulations for your region.
* Experience carrying design concepts through exploration, development, and into deployment or mass production.
* Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents.
* Strong engineering judgement and ability to provide recommendations despite uncertainty.
* Detail‐oriented and data‐driven.
* Experience managing engineering projects and consultants.
* Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design).
* Adaptable and inclined to get into the field to see things up close.
Equity and Inclusion
Amazon is an equal‐opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please contact your Recruiting Partner for more information.
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