Contact Centre Consultant - Tourism (QLD) QLD, BelgraviaPRO Head office - Brisbane QLD 4000Join to apply for the Contact Centre Consultant - Tourism (QLD) QLD, BelgraviaPRO Head office - Brisbane QLD 4000 role at BelgraviaPROContact Centre Consultant - Tourism (QLD) QLD, BelgraviaPRO Head office - Brisbane QLD 40002 weeks ago Be among the first 25 applicantsJoin to apply for the Contact Centre Consultant - Tourism (QLD) QLD, BelgraviaPRO Head office - Brisbane QLD 4000 role at BelgraviaPROGet AI-powered advice on this job and more exclusive features.Contact Centre ConsultantExciting opportunity to be part of an amazing work cultureFlexible working location and hoursSupportive environment with loads of employee benefitsContact Centre ConsultantRemote Working Location (Work from home)Exciting opportunity to be part of an amazing work cultureFlexible working location and hoursSupportive environment with loads of employee benefitsBelgravia’s customer care team is looking for passionate Contact Centre Consultants in our Tourism division.The RoleTo provide support to our group of Caravan Parks, Holiday Parks and Wellness Centres across Victoria.We currently have opportunities for both full and part time roles. The role will attract representatives who have flexible availability to work weekdays, and weekends. This is a fully remote work from home position.The Role Responsibilities Will IncludeInbound and outbound guest communication through phone, email, SMS and live chatProvide excellent customer service, by responding to guests’ needs or concerns and ensure the quality of service meets agreed customer experience standardsEngaging with guests, promoting and up-selling our servicesSupporting our Caravan Parks, Holiday Parks, Wellness Centres with securing and managing bookings.Responsible for conversion of online enquires to salesDevelop positive relationships with guests to provide a great guest experienceThe Ideal Candidate Will HaveStrong attention to detailExperience in guest facing rolesExcellent verbal communication skillsProficient use of computers and IT systemsSolution focusedEssential QualificationsNational Police checkWorking with children checkThe CompanyBelgraviaPROis a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks.Submit your resume and cover letter by clicking on the apply now button.We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:A dedicated contact person to receive expressions of interest in the job, and complete a verbal job application during which the person answers questions over the telephone.Allowing a short video submission describing their application for the jobAllowing a support person during an interviewWe value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesTravel ArrangementsReferrals increase your chances of interviewing at BelgraviaPRO by 2xSign in to set job alerts for “Contact Center Consultant” roles.Sydney, New South Wales, Australia 10 hours agoCaboolture, Queensland, Australia A$60,000.00-A$65,000.00 2 weeks agoSydney, New South Wales, Australia 1 day agoMelbourne, Victoria, Australia 5 days agoPort Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoCustomer Service Consultant (all genders)Dandenong, Victoria, Australia 5 days agoNRMA Customer Service and Sales Consultant - WoononaConiston, New South Wales, Australia 1 week agoContact Centre Consultant - Tourism (NSW) NSW, BelgraviaPRO Head office - Sydney NSW 2000Sydney, New South Wales, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoConiston, New South Wales, Australia 1 week agoDennington, Victoria, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoClontarf, Queensland, Australia 3 weeks agoEagle Farm, Queensland, Australia 6 days agoContact Centre Consultant - Tourism (VIC) VIC, BelgraviaPRO Head office - Melbourne VIC 3000Melbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 weeks agoCustomer Service Consultant - Inbound callsMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoCustomer Service Consultant - Inbound callsTraralgon, Victoria, Australia 5 days agoSydney, New South Wales, Australia 4 days agoBrisbane, Queensland, Australia 1 week agoPerth, Western Australia, Australia 4 weeks agoTelstra Retail: Casual Customer Service & Sales Consultant CHIRNSIDEMelbourne, Victoria, Australia 5 days agoMiranda, New South Wales, Australia 2 weeks agoCharlestown, New South Wales, Australia 4 days agoWe’re unlocking community knowledge in a new way. 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