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Human resources services officer (townsville)

Townsville
Uworkin
Posted: 12 June
Offer description

Overview

James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally. Based at the Townsville Bebegu Yumba campus.

Salary: $78,740 - $89,310 per year plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits.

Responsibilities

* Providing end-to-end transactional HR support across the employment lifecycle, including recruitment, onboarding, employee data management, probation, performance processes and offboarding.
* Supporting and guiding hiring managers through JCU's e-recruitment system, including coaching users and helping them get the most from system functionality.
* Providing HRIS advice and support to ensure pay compliance, accurate data entry and timely processing of information.
* Creating a positive, welcoming experience for customers and candidates that enhances the JCU and HR brand.
* Actively contributing to continuous improvement and helping build a collaborative, high-performing and supportive team culture.

What you will bring

* Strong customer service experience, with a positive attitude and open-minded approach.
* A sound understanding of HR processes across the employment lifecycle.
* Excellent organisational and administrative skills, with the ability to juggle priorities in a busy environment.
* High levels of integrity, discretion and attention to detail.
* Clear, confident communication skills and the ability to build strong working relationships at all levels.
* Confidence using HR and recruitment systems, alongside solid Microsoft Office skills.
* A collaborative mindset and willingness to contribute to a team that values respect, learning, innovation and continuous improvement.

Benefits

* Generous superannuation scheme with up to 17% employer contributions with UniSuper.
* 5 weeks of annual recreation leave plus leave loading.
* Up to 6 months paid parental leave.
* Staff study assistance and paid study leave.
* Ongoing professional development support.
* Fitness Passport.
* Corporate discount on health insurance.
* Free Employee Assistance Program (coaching and counselling).
* Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services.
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