A leading consulting firm in Canberra seeks an experienced Problem Manager to lead the Problem Management function within Defence ICT operations.
This role involves identifying and resolving root causes of recurring incidents, improving service reliability, and collaborating with internal and external teams.
Essential qualifications include IT operations experience, ITIL certification, and a minimum of 5 years in ICT service management.
The firm promotes a positive work-life balance and provides opportunities for career growth.
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