Overview
Join Eldercare as a Concierge in our Retirement Resort at Aura Luxury Retirement Resort, Findon.
Role Details
Type: Part Time. Shift Pattern: Fri, Sat and Sun Nights (23:30 - 07:30). Pay rate: Aged care award - $32.64 + shift penalties.
About Eldercare
At Eldercare we deliver peace of mind through exceptional care and support to older South Australians. We foster a compassionate, inclusive work environment where every team member is valued and supported.
About Aura, Findon
Aura is Eldercare's premier luxury retirement resort, offering residents a life of leisure, comfort, and convenience. As Concierge, you will ensure residents enjoy the resort's facilities, safety, and attentive care, especially after hours.
The Role
As a night Concierge at Aura, you will be the welcoming face of the resort during overnight hours, ensuring smooth operation, security, and comfort of our community.
Your Responsibilities
* Answering and directing phone calls in a friendly manner.
* Greeting residents warmly, even during late hours.
* Monitoring security via cameras and routine site walks to ensure premises are safe.
* Acting as the first point of call for all after‐hours resident enquiries and emergency vehicles.
* Assisting with key card issues and access concerns.
* Maintaining cleanliness of the concierge area, vehicles, and communal spaces.
* Cleaning up after late events, including rubbish removal, vacuuming, wiping surfaces, and rearranging furniture.
* Supporting residents with direct requests and being adaptable to ad‐hoc needs.
* Running reports and collating information to prepare for the next business day.
* Advocating for all services Aura offers, ensuring residents feel supported and cared for.
What You Will Bring
* Experience in administration, customer service, or a similar multi-tasking role.
* A valid South Australian Driver's Licence.
* Strong communication skills, written and verbal, able to engage warmly and professionally.
* Excellent organisational and time management skills, able to prioritise and meet deadlines.
* A personable, friendly manner and genuine empathy for diverse people.
* A proactive, solutions-focused approach with attention to detail and commitment to high standards.
* Flexibility to pick up ad‐hoc shifts (desirable).
Benefits
* Be part of a purpose-driven organisation that values compassion and community.
* Salary packaging options to increase take‐home pay.
* Ongoing training and development opportunities.
* Work in modern facilities with on‐site parking.
* Join a team that feels more like family.
How to Apply
To apply, please click the apply button or email us at ***email_hidden***.
EEO Statement
Eldercare encourages respectful relationships and does not accept any form of gender-based violence in the workplace. Eldercare is proud to be a Rainbow Tick accredited organisation, supporting LGBTI residents, employees and volunteers. All employees can expect fair and equal treatment and to be free from discrimination in all aspects of life with Eldercare. To work for Eldercare you must hold an acceptable National Police Clearance and comply with relevant vaccination requirements, including seasonal influenza, COVID‐19, and Eldercare's specific policies.
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