Are you a customer service powerhouse? Do you thrive on solving problems and making a real impact? We’re looking for a motivated and dynamic Customer Service Representative to join a leading global automotive company in Norwest. This isn't just another call center job, it's a chance to be the hero our customers need.
What You'll Be Doing
Imagine yourself at the heart of the action, building genuine relationships and turning challenges into victories. Every day, you'll be the first point of contact for customers, meticulously investigating their issues, and providing solutions that leave them feeling valued and understood. You’ll be handling a high volume of calls with grace and confidence, showcasing your ability to stay calm under pressure. If you have a knack for handling complex cases, complaints, or escalations, you'll be right at home here.
Who We're Looking For
* A natural problem-solver with a passion for helping people.
* Someone with previous customer service experience, ideally from a call center or experience as an Account Manager.
* A good communicator, both verbally and in writing.
* A team player who is humble, collaborative, and ready to jump in.
* A background in automotive, insurance, or banking is a definite bonus, but your can-do attitude is what matters most.
The Perks
This is a 12-Month Fixed Term Contract with an annual salary of $69,000 + Super. We believe in investing in our team, which is why we offer:
* Hybrid Work Model: Post-onboarding, you’ll enjoy the flexibility of working from home.
* Prime Location: Work in a modern office in Norwest with plenty of parking available.
* Work-Life Balance: Enjoy a set schedule from Monday to Friday, 8:30 am to 5:00 pm.
* Thriving Culture: Join a company where teamwork isn't just a buzzword, it's the core of everything we do.
If you’re ready to take the driver’s seat in your career, don't wait. APPLY NOW or contact Laura Anderson at laura.anderson@randstad.com.au for more information.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.