We are seeking an exceptional Service Delivery Expert to join our team in Eagle Farm, QLD.
About the Role
This role involves greeting customers, managing reservations, and ensuring every client receives outstanding service. You will be responsible for welcoming customers and assisting with rental-car reservations, handling inquiries and providing accurate information, maintaining high customer satisfaction, and managing customer concerns professionally.
Key Responsibilities
* Welcome customers and assist with rental-car reservations
* Handle inquiries and provide accurate, helpful information
* Maintain a high level of customer satisfaction
* Manage customer concerns professionally and elevate when needed
Requirements
* You must have excellent communication skills and be able to work in a fast-paced environment
* You should be able to multitask and manage multiple tasks simultaneously
* You must have strong problem-solving skills and be able to think on your feet
Benefits
* A dynamic and supportive work environment
* Ongoing training and development opportunities
* A competitive salary package