Commercial Delivery Manager, Health & Home
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About The Team
We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed company on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also see your impact. Our Commercial team is a large, but a close-knit group of trading experts, ready to shape the future of Coles. We pride ourselves on building long‑lasting supplier relationships, developing new ideas, and working passionately to help Australians eat and live better every day.
About The Role
We're looking for a Commercial Delivery Manager to play a pivotal role in driving strategic initiatives and governance across our Health & Home business unit. This is an exciting opportunity to influence outcomes, deliver category plans, and ensure customer‑centric solutions that make a real impact.
In this role, you'll act as the strategic connector across Health & Home, ensuring seamless collaboration between category teams and cross‑functional stakeholders. You'll lead governance for the category roadmap, monitor progress against key milestones, and provide insights that shape decision‑making at senior levels. From coordinating supplier forums and leadership events to driving trading opportunities and championing customer‑first initiatives, you'll play a critical part in delivering outcomes that align with both commercial goals and customer expectations.
* Take ownership of the strategic Health & Home plan and roadmap, playing a key role in transforming the future of the business unit, ensuring alignment with commercial and customer objectives
* Act as the key conduit for Health & Home, engaging stakeholders and coordinating major projects and events
* Govern and track progress on category initiatives, reporting into leadership and broader forums
* Champion customer‑led outcomes and support key business events
* Facilitate trading opportunities and foster ways of working that deliver the best possible customer offer
* Serve as a trusted, versatile, and strategic partner to the Leadership Team, confidently engaging in challenging situations and conversations, consistently representing and advancing the team's short and long‑term interests
About You And Your Skills
Our ideal candidate is a natural influencer with strong commercial acumen and a passion for delivering customer‑led outcomes. You thrive in fast‑paced environments, can pivot quickly to meet changing priorities, and have a proven track record of managing complex projects with multiple stakeholders. Your ability to communicate clearly and confidently at all levels, combined with exceptional organisational skills, makes you a trusted partner to senior leaders. If you're proactive, detail‑oriented, and motivated by making a tangible impact, we'd love to hear from you.
* Proven experience in category management or buying, with strong knowledge of retail operations
* Experience in Retail and/or FMCG, particularly in category management
* Demonstrated history of identifying commercially feasible and innovative solutions to problems
* Strong problem‑solving skills with a strategic mindset, structured thinking, and an analytical approach
* Curious and engaging; hungry to drive positive change through collaboration, conviction, care and courage
* Strong analytical skills and commercial acumen
What's in it for you?
* Flexible working options – hybrid working to support work‑life balance
* Office perks – gym, fitness classes, free parking, BBQ area, mini‑Coles supermarket, fooderie hub, school holiday program and more
* Discounts – Eligible team members receive 5% discount year‑round on Supermarket and Liquor purchases, with additional periods of double discount (10%) and hotdeals exclusive to team members
* Reward through recognition – digital platform 'mythanks' to accumulate points, redeemable for gifts and electronic gift cards
* Opportunities for learning and development – career development programs and job‑specific training
* Paid parental leave – permanent team members receive paid parental leave
* Investment in your future – annual team member share plan allowing pre‑tax salary sacrifice deductions to purchase Coles Group shares
About The Recruitment Process
We're building a gender‑equitable team and a culture that is diverse, inclusive and welcoming. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientations and gender identities. We also adjust our recruitment process to support candidates with disability. For more information, visit the 'Our Recruitment Process' section of our careers site or email
Job ID
Employment Type: Full time
Seniority level: Mid‑Senior level
Job function: Management and Customer Service
Industry: Retail
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