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Community services data support officer

Yarra Glen
Alfred Health
Posted: 28 February
Offer description

Overview

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

Role and Location

Part time position (48 hours per fortnight) | Located at Caulfield Hospital, working within a large Program in the Alfred Care Group. This role is ideal for someone who is genuinely excellent with data, particularly Excel, who enjoys digging into data, identifying issues, and helping others understand what the data is telling them.

Responsibilities

Permanent position details: Part time (48 hours per fortnight). The role focuses on data integrity and supporting the monitoring, evaluation and ongoing development of services within the HAC Program. Primary duties include staying up to date with Department of Health changes to dataset rules and requirements, ensuring systems are in place to detect submission errors, and collaborating with Community Services staff to review and correct data. Develop processes to improve long-term accuracy of submissions, and contribute to building Program-wide capability through staff training and support in data entry and system use. Work closely with Managers across all Community Services within the HAC Program, Alfred Care Group's Finance, Digital Health and Clinical Performance Unit teams, and Bayside Health's VINAH Data Manager.

Key Capabilities

* Ability to analyse and interpret clinical and administrative data
* Strong communication skills to explain data issues and reporting requirements to clinical and non-clinical staff
* Capability to educate and support staff in data entry and reporting processes
* Attention to detail and ability to identify data quality issues and compliance risks
* Ability to manage multiple data requests and competing priorities
* Problem-solving skills to investigate errors and recommend corrective actions
* Ability to work collaboratively with service managers, other Alfred and Government departments

Staff Benefits

* A role with real impact on community health service delivery
* A collaborative and supportive team environment
* Opportunities to contribute to service improvement at scale
* Ongoing learning and professional development within a large public health organisation
* Salary packaging & novated leasing through Maxxia
* Flexible health insurance coverage through HCF Health Insurance
* Onsite car & bike parking opportunities, deducted pre-tax (subject to availability)
* Fitness facilities at The Alfred through ProSport health and fitness
* Childcare services at The Alfred managed by KU Children's Services

Enquiries and Applications

If applicable, please specify specific requirements that you require in your cover letter or CV. For enquiries regarding this role, contact Ilana Hornung, Manager Business & Strategy Unit - i.hornung@alfred.org.au. Applications close 11pm AEDT, Sunday 1st March 2026. We embrace diversity and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities and cultural backgrounds. If you require adjustments to the recruitment process or an alternative format for application materials, please contact the person listed on this ad. In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles are required to be vaccinated against influenza or hold a medical exemption.

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