Job Overview
Maintenance supervisors are responsible for ensuring the optimal functioning of equipment and systems within a facility. They oversee the work of maintenance technicians and other support staff, coordinating efforts to achieve maximum efficiency and productivity.
Duties and Responsibilities
* Financial Management:
o Develop and implement operational budgets that align with business objectives.
o Review and optimize resources, including personnel levels and equipment utilization.
o Ensure compliance with financial policies and procedures.
* Customer Satisfaction:
o Oversee the maintenance and upkeep of facilities to ensure guest comfort and satisfaction.
o Coordinate maintenance activities to minimize downtime and ensure seamless operations.
o Respond promptly to guest complaints and resolve issues efficiently.
* Policies and Procedures:
o Establish and maintain effective policies and procedures for maintenance operations.
o Monitor equipment performance and schedule regular preventive checks.
o Maintain accurate records of maintenance activities, including equipment logs and work orders.
* Project Management:
o Coordinate large-scale projects, including capital expenditures and renovations, to achieve strategic objectives.
o Liaise with contractors, consultants, and hotel teams to ensure project success.
o Monitor progress and ensure compliance with health and safety standards.
* Compliance and Risk Management:
o Ensure adherence to workplace health and safety regulations and policies.
o Drive a culture of safety within the organization and promote risk management practices.
o Participate in risk assessments and develop strategies to mitigate potential hazards.
* People Management:
o Coach and mentor team members to enhance their skills and performance.
o Conduct performance reviews and provide feedback to team members.
o Lead by example and demonstrate exceptional leadership skills.
Knowledge and Experience:
* Minimum 3 years of experience in a similar role, preferably in a fast-paced environment.
* Valid trade qualifications and certifications (e.g., Certified Professional Maintenance Manager).
* Proven experience in managing complex projects and administrative processes.
* Excellent organizational and leadership skills, with the ability to prioritize tasks effectively.