About AMAThe AMA Group is Australia's largest network of accident repair facilities, comprising over 120 outlets and more than 2,200 employees across Australia and New Zealand.Our success stems from our commitment to providing clients and work providers with quality, cost-effective repairs and exceptional customer service.
Our people are our greatest asset, and we focus on investing in their development, creating current leaders and future skills.About Capital S.M.A.R.TWith over 50 repair centres across Australia and New Zealand, Capital S.M.A.R.T Repairs leads the collision repair industry, specialising in small, medium, and larger repairs.
We are pioneers in customer satisfaction and innovation, offering our employees safe, supportive, and rewarding working conditions.About the RoleWe are seeking an experienced and qualified Insurance Loss Adjustor to join either our AMA Group Solutions or Capital S.M.A.R.T Repairs team.
The role involves ensuring vehicles are returned to their pre-accident condition through quality workmanship.
This is a full-time position.The primary responsibility is to provide accurate and comprehensive quotes for vehicle repairs efficiently.
You will utilise your automotive knowledge and computer skills while engaging with various stakeholders.Reporting to the Centre Manager, you will work within our extensive network of repair facilities, benefiting from stability and growth opportunities.Key Responsibilities:Providing excellent customer service to clients and work providersAccurately quoting vehicles promptly, meeting repair cost targets and insurer proceduresCompleting onsite, off-site, and online quotesCarrying out vehicle inspections, mapping, and imaging upon arrivalManaging parts to ensure timely and cost-effective repairsCoordinating with suppliers for additional work authorizationAssisting with production management when requiredEnsuring repairs restore vehicles to pre-accident conditionHanding over repaired vehicles to customersAbout YouProven experience in a similar role, including estimate/quotation preparation in the automotive smash repair industryExperience with AudaNet is highly desirableBody experience is advantageous but not essentialExcellent customer service and rapport-building skillsProfessional, personable, and highly system-savvyCompetent with computer systems; Excel skills are an advantageStrong communication skills, both verbal and writtenAbility to meet strict deadlines and problem-solve accuratelyCollaborative team player with a strong safety commitmentReliable, punctual, and hardworkingWe OfferTeam-oriented environmentOngoing training and developmentCareer advancement opportunitiesLatest tools, equipment, and processesCompetitive earning potential for skilled tradespeopleSalary ranges: Junior-Mid $60k-$80k, Mid-Senior $80k-$100k (annual salary)If you are motivated, hardworking, and seeking a career with an industry leader, please apply online.
All applications will be handled confidentially.