Customer Field Technician Job Opportunity
We are seeking a skilled and customer-focused Customer Field Technician to join our team. As a Customer Field Technician, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our nbn services.
* This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services.
Some key aspects of this role include:
* Cabling installation (copper, fibre, HFC) including jointing, jumpering and splicing
* Customer premises installation of nbn Customer Premises Equipment (CPE)
* Fault diagnosis and repair of nbn cabling networks and nbn CPE
Our ideal candidate will have:
* Excellent customer service skills and the ability to communicate effectively with customers
* A current & clean Driver's License and strong and personable communication skills, both written and verbal
* Transferable skills from a communication cabling background or experience working in a similar field
In return, we offer:
* A flexible working environment that supports work-life balance
* Ongoing training and development opportunities to help you grow in your career
* The chance to make a real impact and contribute to the success of our business
We believe in creating a workplace where everyone can feel heard, valued, and respected. We welcome applications from people of all ages, nationalities, abilities, and cultures. If you're passionate about delivering exceptional customer service and working in a dynamic team, we'd love to hear from you.