Location: The Exchange Coordinator position is available full-time at two locations: the Weipa branch (based in Cairns) or the Rockhampton and Mackay branches (choice of location). The role is Monday to Friday, 38 hours per week.
Responsibilities
* Ensure relevant files and systems are updated daily.
* Carry out transactions providing all necessary details.
* Manage and determine component supply options to meet customer requirements by considering available inventory, existing reservations, components under repair, and outstanding cores.
* Inspect and credit Service Department Cat Reman return cores in a timely manner.
* Follow up on quotations with customers and report progress.
* Minimize component cycle times through proactive engagement and follow up on outstanding and aged rebuilds.
* Identify the requirements for additional inventory where appropriate.
* Inspect and credit HD Reman return cores.
Qualifications
* Previous industry experience in heavy machinery, mining, building or construction.
* Proficiency with Microsoft AX.
* Mechanical trade or mechanical aptitude and a current Forklift Ticket (desirable).
* Demonstrated experience with Caterpillar parts, warehouse, and dispatch systems is highly regarded.
* Ability to work autonomously and proven planning skills to manage workloads and timeframes.
* Strong attention to detail and ability to identify visual damage with inspection experience.
* Highly developed interpersonal skills to communicate and engage effectively with internal and external stakeholders.
Benefits
* Training & Career Development – opportunities for training, mentorship, and career development specific to your role.
* Flexibility & Work-Life Balance – flexible working hours and the option for remote work.
* Stable & Long-Term Career – security of a stable, long-term position.
* Health & Wellbeing Support – programs and utilities for physical, mental, and financial health, including Employee Assistance Program, Fitness Passport, free health checks, and discounted private health insurance.
* Parental Leave – paid parental leave options with 16 weeks for primary carers and 2 weeks for secondary carers.
* Insurance Benefits – salary continuance insurance.
#J-18808-Ljbffr