Who We Are
Teknocorp is proudly part of the Austco Healthcare Group. Austco Healthcare (ASX: AHC) is an international provider of healthcare communication solutions, including nurse call systems, mobile communications, RTLS solutions, and clinical workflow.
Together, we deliver leading-edge electronic security solutions to Aged Care, Hospitals, Government Departments, and a wide range of commercial organisations.
Our solutions include Electronic Security, IP CCTV, Access Control, and Healthcare Applications. With consistent growth across all business sectors, we are looking for an enthusiastic, results-driven Security Technician to join our dynamic team based in Port Melbourne.
Who You Are
* Passionate about delivering excellent service to customers and colleagues.
* A person of integrity with accountability and a results focus.
* Eager to grow in a positive, inclusive workplace culture.
* Skilled at building strong customer relationships and delivering high-quality outcomes.
The Role – Security Technician
You'll work as part of a highly skilled team, where you will:
* Install, service and commission security and nurse call systems to the highest standards.
* Provide technical support to clients and colleagues.
* Attend routine, non-routine, and after-hours service calls, diagnosing and repairing systems as required.
* Deliver accurate service reports promptly for invoicing and job tracking.
* Represent Teknocorp professionally at client sites.
* Manage your time effectively to meet deadlines and complete admin tasks.
* Apply troubleshooting skills to resolve equipment or software issues.
What You'll Bring
* Experience in security and / or nurse call system service, maintenance, and installation.
* Knowledge of IP CCTV, Access Control, and Alarm Systems.
* Hands-on experience with systems such as Gallagher, Inner Range, Genetec, Milestone, Avigilon.
* Experience with Austco or Sedco Nurse Call products would be highly advantageous although training can be provided.
* Provide and receive technical support to end users and field labour when applicable.
* Programming and troubleshooting skills.
* High-level customer service focus and ability to perform under pressure.
* Strong written, verbal, and interpersonal communication skills.
* Ability to work independently with a self-starter mindset.
* Solid mechanical / electrical aptitude and proficiency in MS Office.
* Willingness to travel locally (minimal overnight stays).
* Flexibility to participate in an on-call roster.
Licences & Certifications
* Current Victorian Security Licence.
* Current Driver's Licence.
* White Card and relevant trade certifications.
* OH&S awareness.
* EWP Licence (desirable).
* Vendor / system certifications (e.g. Gallagher, Integriti) highly regarded.
What We Offer
We know our frontline team is the key to our success. That's why we invest in ongoing training, career development, and industry certifications.
You'll enjoy:
* An above-average remuneration package.
* A fully maintained company vehicle.
* Superannuation and allowances.
* A supportive, inclusive workplace culture with genuine opportunities for growth.