Do you have a background in Customer Service, pick up new systems quickly and are immediately available? If you are detail oriented and thrive in a customer care environment we have the ideal opportunity
About the role
On offer are multiple short term customer service contracts within the State Government. Assignments from 4 weeks - 3 months.
- Pay Rates $37 per hour + superannuation
- Full time hours Monday - Friday
Responsibilities:
You will provide a high level of customer service and will be required to interact with customers and provide support for general enquiries and assist where needed.
- Maintain a high level of professionalism
- Analysing and interpreting legislation
- Assess applications against criteria
- Navigate through multiple screens and programs whilst being on the phone
- Generate and maintain appropriate records and documentation
- Undertake information and records management processes, updates and reviews
About you:
- Contact centre and/or customer service experience
- Data entry skills - ability to quickly and accurately enter data into the system
- Excellent written and verbal communication skills
- Professional phone manner
- Able to articulate regulation and legislation
Requirements:
- A valid Nationally Coordinated Criminal History Check within the last 12 months is MANDATORY to be considered for this role.
- Available for immediate start
If this particular position isn't right for you however you are interested in short contracts within the State Government please get in touch or register with Randstad to express your interest.
Interested?
What you need to do now:
If you're eager to find out more, click 'apply now'
Or to discuss the role further or send your CV please email Jasmine Kaiser at jasmine.kaiser@randstad.com.au asap
Due to high volumes of applicants only those shortlisted will be contacted
If you are already registered with Randstad - perfect Please send an email to register your interest for this role and we will be in touch
Why work for Randstad?
Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.
- We offer three pay runs per week ensuring you are always paid within the week.
- Access to My Randstad portal for easy payslip access
- Exclusive access to roles before we go to market
- Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
- Access to our employee assistance program services, including counselling services.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.